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Logistics Manager (6134)

New York

itD is seeking a Logistics Manager to drive the seamless execution of end-to-end logistics operations for high-impact customer engagements within an executive briefing environment. This role serves as a critical operational partner, ensuring the successful planning, coordination, and delivery of premium onsite and virtual experiences. The ideal candidate will bring deep experience in logistics coordination, stakeholder collaboration, and customer-facing operations, along with a proven track record of delivering high-quality, detail-oriented execution in fast-paced environments.

Location: Onsite – New York City, NY
Pay Rate: $24.50 - $27.50

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities:
• Coordinate and execute end-to-end logistics for customer engagements, partnering closely with internal teams to ensure seamless delivery from initial request through completion.
• Serve as the primary onsite point of contact, welcoming and guiding visitors while ensuring a professional and high-quality experience.
• Oversee daily site operations, including coordination of catering, facilities, and lobby services to support engagement needs.
• Ensure technical readiness of meeting spaces by validating audio/visual functionality and collaboration tools prior to each session.
• Manage logistics workflows and maintain quality control processes, including tracking requests, evaluations, and continuous improvement efforts.
• Facilitate pre-engagement planning activities, including logistics requests and coordination calls to align stakeholders.
• Collaborate with cross-functional teams to support engagement needs such as materials preparation, scheduling, and prioritization.
• Contribute to operational initiatives and process improvements to enhance overall efficiency and experience delivery.

Internal Responsibilities:
• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast-track opportunities.

Required Qualifications and Skills:
• Experience with logistics coordination, operations, or customer-facing program support.
• Proficiency with collaboration and communication tools (e.g., video conferencing platforms) and CRM systems.
• Strong written and verbal communication skills with exceptional attention to detail.
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proven problem-solving skills with the ability to adapt quickly to changing needs.
• Experience delivering high-touch customer service with a focus on professionalism and follow-through.

Preferred Qualifications and Skills:
• Experience supporting executive briefings, events, or customer engagement programs.
• Familiarity with sales operations or stakeholder-facing environments.
• Experience contributing to process improvement or operational optimization initiatives.

Education:
• Bachelor’s degree in a relevant field or equivalent work experience required.

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

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