Operations Manager III

itD is seeking an Operations Manager III to support Central Security budget operations, vendor management, and procurement processes. This role will serve as the central intake point for budget and vendor requests while overseeing financial tracking, contract lifecycle management, and program health reporting. The ideal candidate will bring strong experience in security or IT vendor management, budget reconciliation, financial forecasting, and procurement operations, with a proven track record of managing a vendor spend portfolio of $10M+ and delivering accurate, timely operational reporting.

Location: Remote
We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

• Manage the intake and triage of Central Security budget and vendor requests, coordinating with cross-functional partners and initiating the appropriate review and approval workflows.
• Own the Central Security budget tracker, ensuring financial data accuracy, completeness, and consistency across financial systems and reporting sources.
• Track and reconcile vendor spend, invoices, accruals, purchase requests, and purchase orders while supporting budget forecasting and financial planning activities.
• Develop monthly and quarterly reports analyzing budget status, utilization, forecasts, significant changes, and alignment with organizational priorities.
• Oversee the vendor contract lifecycle, maintaining contract portfolio status, managing renewal calendars with 90-day advance alerts, and coordinating with Sourcing on procurement and vendor onboarding.
• Drive vendor onboarding processes, operational runbooks, quality reviews, issue remediation, and biweekly vendor communications to ensure compliance and operational efficiency.
• Improve budget management and procurement workflows by identifying process gaps, maintaining intake and ticketing records, and delivering clear written updates and presentations to internal stakeholders.

Internal Responsibilities

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning materials, including blogs and media materials.
• Build materials that contribute to the Digital Transformation practice.
• Attend internal itD networking events, both in person and virtually.
• Work with leadership on career fast-track opportunities.

Required Qualifications and Skills

• Demonstrated experience managing vendor contracts or procurement operations.
• Background in security or IT vendor management.
• Experience supporting a vendor spend portfolio of $10 million or more.
• Active DSS-4 clearance.
• Strong proficiency in Google Sheets, including advanced formulas, budget tracking, and financial reconciliation.
• Proficiency in Tableau for budget reporting, utilization tracking, and data analysis.
• Working knowledge of procurement processes, including purchase requisitions (PRs), purchase orders (POs), invoicing, and accruals.
• Experience managing intake and ticketing workflows for request tracking, triage, and status updates.
• Ability to manage multiple concurrent workstreams, prioritize competing deadlines, and work independently with minimal supervision.
• Excellent written communication skills, including the ability to prepare clear financial reports, stakeholder updates, and presentations.

Preferred Qualifications and Skills

• Experience with financial planning and analysis (FP&A), budget forecasting, and financial process improvement.
• Experience supporting cross-functional Finance, Sourcing, procurement, and program management stakeholders.
• Familiarity with Meta's internal procurement and workflow tools, including Buy@, Contracts Hub, and GSD Tasks.

Education

• Accounting degree required.
• Financial Planning and Analysis (FP&A) certification required.

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!