Manager, Sales

Why iTel

We're growing rapidly and we're excited about it. We have our sights set high as we've built the largest business internet, voice, and data footprint in Canada. We are using our extensive network to connect people and workplaces across Canada while pushing the boundaries of what is possible combining Canada's largest network with an extensive portfolio of next-generation technologies.

Our team is distributed across Canada, and we are 100% committed to remote work, enabling us to always hire the best person for the job regardless of where they live. We're proud to have integrated remote work's flexibility with a Virtual office's collaborative environment. As a leader in innovative technology solutions, we're using the best tools available to empower the close-knit teamwork and supportive, interactive culture that's been key to our success.

What You Will Do

Responsible for building, training, strategizing, and leading a remote team of Direct Account Executives and Channel Account Managers. Responsible for managing relationships and growing medium to large accounts along with their team and ideally bringing with them a book of business.  The position requires identifying specific segments and industry verticals to approach and sell iTel products. The ideal candidate will have exceptional leadership skills, a deep understanding of the Canadian telecom landscape, and a proven track record of exceeding sales targets. 

• Lead and inspire a high-performing sales team through regular coaching, performance reviews, and collaborative strategy development.
• Drive team success by fostering a culture of accountability, setting clear targets, and actively contributing to the achievement of individual and team quotas.
• Champion continuous improvement by identifying opportunities to shorten the sales cycle and optimize team performance through effective KPI management.
• Cultivate top talent by actively participating in the recruitment and onboarding of new Account Executives and Channel Managers.
• Empower the team with knowledge by providing ongoing training on iTel's products, services, and competitive landscape.
• Develop and implement data-driven sales strategies that promote account growth and increase revenue within medium to large accounts.
• Spearhead sales efforts by actively participating in sales calls, presentations, and client meetings, providing guidance and support to the team in closing deals and maximizing cross-selling/upselling opportunities.
• Maintain a robust departmental sales pipeline with accurate forecasting, ensuring a consistent flow of qualified leads and opportunities.
• Collaborate effectively with cross-functional teams (e.g., marketing, product development, and operations) to align activities and drive optimal sales outcomes.
• Deliver compelling business reviews to iTel management, providing insightful analysis of team performance, market trends, and strategic recommendations.
• Represent iTel at industry events and conferences - with Travel as required.
• Utilize, optimize, and develop tracking and monitoring systems to ensure clean reporting of all team and individual performance
• Develop, implement, and leverage tracking and monitoring systems to maintain accurate reports on individual and team performance.
• Maintaining current knowledge of the latest sales trends and innovative techniques to help the team utilize the most modern techniques in sales activity.

Qualifications

• Post-secondary education in Business, Sales, Marketing or a related field plus five years’ recent, sales leadership experience. Sales experience in the telecommunications industry is an asset.  A combination of education, skills, and experience may be considered.

Skills and Abilities

• Experience developing sales strategies, preparing proposals and presentations, and presenting telecom solutions
• Demonstrated people and project leadership; ability to inspire and motivate others
• Experience organizing, implementing, and maintaining sales goals 
• Ability to deliver and report on key performance metrics, goals and objectives
• Social media savvy
• Experience in strategic selling and working with partners
• Committed to customer service
• Ability to adapt and work in a dynamic and fast-paced environment
• Track record of meeting sales quota objectives
• Strong interpersonal skills and relationship management skills
• Excellent written and verbal communication skills required
• Experience working with CRM systems
• Strong sales, organization and time-management skills
• Must be able to travel

Perks and Benefits:

• 💻 Internet allowance for employees who work remotely.
• 🌴 Vacation starting at 3 weeks
• 🛌 Paid personal days.
• 👶 Parental leave top-up to support your growing family.
• 🎂 Paid time off on your birthday.
• 💼 Lifestyle spending account to tailor benefits to your personal needs.
• 🏠 Work from Home: Enjoy the flexibility of remote work.
• 🏥 Comprehensive benefits plan: Health, dental, and vision coverage.
• 🧑‍⚕️ Employee and Family Assistance Program: Providing support for you and your family.
• 📚 Professional development: We support your growth with paid memberships, training, and development opportunities.
• 🏆 Rewards and recognition system: Win prizes for your achievements.
• ✈️ Annual event: We fly you down to beautiful Shuswap lake, BC, for a weekend of fun and getting to know your coworkers.