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Software Engineer II

REMOTE - US

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make an impact:

We’re looking for a Software Engineer II, Backend to join a cross-functional product engineering team building next-generation experiences within Iterable’s platform. In this role, you’ll be a key contributor to complex, high-impact projects, working across team boundaries and collaborating with product, design, and other engineers. This team is helping shape the technical direction for how we integrate AI products of all kinds, from traditional ML models to generative features, across our platform.

This is a great opportunity for someone with a strong product mindset who thrives on owning features from start to finish, enjoys solving real-world problems, and is excited to explore new AI capabilities, even if you haven’t worked on AI-focused systems before.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How you will make a difference:

  • Independently own and drive small to medium-sized features, and collaborate with senior engineers on larger, complex projects.
  • Collaborate closely with product managers, designers, and fellow engineers to deliver features that improve usability, scale, and customer value.
  • Own the full lifecycle of your features, from discovery and design to implementation, deployment, and support.
  • Participate in technical discussions and design reviews that raise the bar for engineering excellence.
  • Prototype and integrate a wide range of AI and ML features, and help lay the groundwork for scalable, developer-friendly services.

We are looking for people who:

  • 3+ years of backend software engineering experience, ideally in a SaaS environment.
  • A track record of delivering high-quality code and shipping features in a collaborative, cross-functional environment.
  • Experience in application-oriented development (e.g., building APIs, product features)
  • Proficiency in modern backend languages, Scala and/or Java preferred.
  • Experience working with distributed systems and databases such as Elasticsearch, Postgres, Redis, or CockroachDB.
  • A product-minded approach, comfortable working closely with PMs and designers and weighing trade-offs across usability, performance, and complexity.
  • Curiosity and adaptability when working in new domains or learning new technologies.
  • Excellent communication and collaboration skills in a remote environment.

Bonus Points

  • Experience with or interest in AI, including generative AI, LLMs, or traditional machine learning models.
  • Strong intuition for user experience and product quality
  • Background in building customer-facing product features or tools for non-technical end users
  • Familiarity with event-driven architecture, message queues like Kafka or Pulsar, and high-scale distributed systems
  • Exposure to full-stack development or close collaboration with frontend teams
  • Prior experience in a remote-first or highly distributed engineering team

Perks & Benefits:

  • Paid parental leave
  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Days (additional paid holidays)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance
  • Monthly Professional Development allowance
  • Pre-tax commuter benefits
  • Complete laptop workstation

The US base salary range for this position at the start of employment is $114,500 - $188,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Recruitment Disclaimer:

Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:

  • Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
  • Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
  • Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels:

Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.

Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

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