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Regional Director, Sites

Cambridge, Massachusetts, United States, New York, New York, United States

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 70+ clinical research sites across US and Europe accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies. Our focus is on driving the success and growth of our partner sites by empowering them with tech-enabled services. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need.

About the Role

The Regional Director is responsible for owning and optimizing site-level performance across a portfolio of GI-focused clinical research sites. This role ensures operational excellence by aligning teams around key performance goals, elevating site capabilities, and maintaining consistency in trial execution. As a strategic operations leader, the Regional Director plays a central role in connecting site level performance with broader business objectives.

Responsibilities

  • Manages staff across multiple sites, ensuring execution is aligned with protocol, regulatory requirements, and IH standards.
  • Owns overall performance of assigned sites, including enrollment, data quality, compliance, and team culture.
  • Ensures sites are set up for success (i.e. staffed appropriately and equipped with the appropriate equipment and training) and makes recommendations to allocate resources based on business needs. 
  • Builds strong relationships and collaborates with PIs to align their engagement with study goals and operational strategy.
  • Influences study portfolio, optimizing for profitability and value to patients. 
  • Identifies and manages issues, concerns and problems related to site performance.
    • Leads and develops CRCs, and other site-based research staff through clear expectations, performance coaching, and team development.
  • Serves as a visible, hands-on people manager who builds high-performing, accountable teams.
  • Identifies levers to drive site level KPIs through monitoring KPIs and performance trends, escalating to appropriate parties. 
  • Implements corrective actions or process improvements as needed.
  • Serves as the primary operational liaison between site staff and central functions.
  • Drives a culture of ownership, collaboration, and continuous improvement across all assigned sites.

What We’re Looking For

Required Qualifications

  • Knowledgeable about the critical elements for success in clinical trials: Ability to review protocols, programs, and assess the success of a project.
  • Ability to influence change management and model flexibility
  • Problem-Solving Skills: Ability to identify problems, develop and implement solutions.
  • Strategic Planning: Ability to plan for short, medium and long term success and make recommendations for growth
  • Ability to use data as a tool, identify trends, and draw conclusions. 
  • Project Management: Demonstrated ability to successfully manage people/projects.
  • Proactive problem-solving abilities and follow-through.
  • Practices professionalism and integrity in all actions. 
  • Communication Skills: Excellent written and verbal communication skills. 
  • Working knowledge of CTMS, eDC and other core research systems. 
  • Ability to travel: Up to 30% travel to provide operational oversight, hold team meetings, and attend other professional meetings/conferences as needed.

Preferred Qualifications

  • Experience in managing a large site network and demonstrated success in achieving targets and optimizing operations.
  • Experience with gastroenterology and/or hepatology studies. R

What We Offer

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Parental leave
  • Stock options
  • Flexible work hours
  • Unlimited paid time off

At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

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