Back to jobs
New

Forward Deployed Product Manager – AI

Cambridge, Massachusetts, United States, New York, New York, United States

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.

We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide.

 

At Iterative Health, we are transforming clinical research through the power of AI, technology, and human expertise. Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need.

Accelerating clinical research is one of the defining challenges in healthcare. Promising therapies exist that patients can't access because the operational infrastructure to run clinical trials efficiently doesn't exist yet. We're building it.

Why This Role Matters

As a Forward Deployed AI Product Manager at Iterative Health, you will work cross functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production. The ideal candidate combines strong product instincts with technical fluency and a builder mentality. You are equally comfortable sitting alongside a clinical operator to understand a workflow as you are working with engineers and AI tooling to bring a solution to life.

You will work across Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, identifying high-impact opportunities and owning them from concept through deployment and adoption. This role reports to the Product organization and partners closely with Engineering, Data Science, Security, and Operational Leadership teams.

Where You’ll Drive Impact 

  • Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation
  • Translate complex operational challenges into well-defined AI solutions with measurable business outcomes
  • Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure
  • Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization
  • Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes
  • Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability
  • Work through the operational and technical details required to move solutions from proof-of-concept to production
  • Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities
  • Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy
  • Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards
  • Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%)
  • Perform related duties as requested 

 

You Might Thrive in This Role If

  • You enjoy operating in highly ambiguous environments and creating structure where none exists
  • You are equally effective working with executives, operators, engineers, and data scientists
  • You can quickly understand how people actually work and identify opportunities to improve workflows through technology
  • You value rapid experimentation and iterative learning over lengthy planning cycles
  • You have strong judgment about where AI adds value and where traditional solutions may be more appropriate
  • You are energized by building and deploying solutions that create immediate impact for users
  • You are comfortable moving between strategy, execution, and hands-on problem solving

What Success Looks Like

Within your first 12 months, you will:

  • Deploy multiple AI-powered workflows that deliver measurable improvements in efficiency, quality, speed, or user experience
  • Establish trusted partnerships with operational teams across the organization
  • Develop repeatable frameworks for evaluating and scaling AI applications
  • Identify and help operationalize reusable platform capabilities that accelerate future AI development
  • Drive meaningful adoption of AI solutions across key business functions

How We Work

  • Collaborative and low-ego team environment
  • Fast-moving and highly iterative culture
  • Strong focus on ownership and accountability
  • Mission-driven and patient-centered mindset
  • Open communication and continuous learning
  • Comfortable navigating evolving business needs

What You Bring to the Team

  • 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems
  • Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation
  • Strong technical fluency with modern AI development workflows and tooling
  • Experience collaborating directly with end users to understand business problems and translate them into scalable solutions
  • Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation
  • Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction
  • Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences
  • Demonstrated ownership mindset and bias toward action

 

Preferred

  • Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services)
  • Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI)
  • Interest in growing toward a senior product role over time — this role is designed as a natural bridge
  • Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling
  • Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP)
  • Experience working with messy, real-world data and turning it into something useful without pretending it's clean

 

Benefits That Support You

We believe great teams do their best work when they feel supported — professionally and personally.

  • Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office
  • Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health
  • Mental health and wellness support through Spring Health
  • Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health
  • Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years
  • 401(k) program with a company match of up to 3% (up to $3,000 annually)
  • Weekly in-office lunch benefit every Tuesday
  • 100% company-paid short-term and long-term disability coverage
  • Annual wellness and professional development stipend to support your health and growth
  • And more!

At Iterative Health, we believe great people drive innovation. If you’re excited about helping transform the future of clinical research while building scalable people strategies that support growth and impact, we encourage you to apply.



New York pay range

$170,000 - $250,000 USD

At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

Create a Job Alert

Interested in building your career at Iterative Health? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Iterative Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.