Vice President for Projects (US Remote)

Job Description:

ITS is seeking an experienced and dynamic Vice President of Projects to lead our project management, coordination, and engineering teams. This pivotal role will be responsible for ensuring the successful execution of all project services, from design and quoting through to delivery. The VP of Projects will have direct oversight of the Project Managers, Project Coordinators, and the Head of the Project Engineering Team. Additionally, this role will manage the Quoting/Design Desk function to ensure efficient and high-quality project outcomes for our clients.

Previous experience leading a project team within a Managed Services Provider (MSP) and expertise in resource management and capacity planning are key success factors for this role.

Job Responsibilities:

1. Strategic Leadership:

• Lead, mentor, and manage the Project Managers, Project Coordinators, and Head of Project Engineering Team.
• Drive the strategic direction of ITS’s project services to ensure consistent, high-quality delivery aligned with the company's business objectives.
• Collaborate with leadership to shape the vision and goals for the department, ensuring alignment with the broader organizational goals.

1. Project Oversight & Execution:

• Ensure all client projects are delivered on time, within scope, and budget.
• Develop and enforce project management best practices, methodologies, and standards across teams.
• Monitor and mitigate risks to ensure project success, fostering a culture of accountability and continuous improvement.

1. Quoting & Design Desk Oversight:

• Manage the Quoting/Design Desk function to ensure accurate, timely, and efficient project quotes and designs.
• Collaborate with sales and technical teams to provide project scoping, design, and cost estimates.
• Oversee the creation of project proposals that align with client needs and business capabilities.

1. Resource Management & Capacity Planning:

• Lead resource allocation and capacity planning across project teams to ensure optimal utilization of resources.
• Monitor workload distribution and adjust staffing plans to meet project demands and timelines.
• Ensure that resource management practices align with project goals, timelines, and client expectations.

1. Process Improvement & Scalability:

• Identify and implement process improvements to streamline workflows and enhance productivity.
• Foster innovation within the team to drive scalable and repeatable project delivery models.
• Lead initiatives aimed at automation and the use of modern project management tools and software.

1. Client Relations & Service Delivery:

• Serve as a senior point of contact for clients regarding project services.
• Ensure the highest level of client satisfaction by delivering value and maintaining strong client relationships.
• Provide strategic input into customer account strategies to align projects with business outcomes.

1. Team Development:

• Build and develop high-performing teams by recruiting, retaining, and mentoring talent.
• Create career development plans and provide ongoing training to grow internal capabilities.

Job Qualifications:

1. Education & Experience:

• Bachelor’s degree in business, project management, engineering, or a related field; an advanced degree (MBA, MS) is preferred.
• 10+ years of experience in a project management leadership role, ideally within an MSP, IT services, or technology company.
• Strong experience managing diverse teams, including project managers, engineers, and support functions.
• Proven success in leading project teams within a Managed Services Provider (MSP) environment is highly preferred.
• Experience in resource management and capacity planning is required.

1. Skills & Competencies:

• Deep knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Asana, Jira, CW PSA ).
• Knowledge of CW PSA projects module would be a big plus
• Proven ability to lead small & medium scale projects, ensuring alignment with business goals, capacity planning of resources is desired.
• Excellent communication, leadership, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to thrive in a fast-paced, client-centric environment.

Compensation:

Pay rates start at $130,000.00/annum up to $145,000.00/annum and vary by experience and location.

Benefits:

• Paid US Holiday
• Paid Time Off
• Comprehensive Health Plans
• Life and Accident Insurance
• Accident and Disability Coverage
• Company-paid training and certification
• Retirement Security
• Health & Wellness Program
• Salary Advancement