HR Coordinator

Position Summary 

A proactive and detail-oriented HR Coordinator to support our new HR vertical -- Performance Management -- in executing initiatives that drive employee engagement, growth, and accountability. This role will play a vital part in the coordination and continuous improvement of our performance processes and tools. The ideal candidate is organized, tech-savvy, enjoys working with people and systems, and passionate about building a high-performing culture. 

This role is set to progress into a Specialist for Performance Management within 2 years if targets are consistently met. 

 Career Progression 

Job Level – Practitioner/ B1

HR Coordinator (Job Grade B1-B3) > HR Specialist (Job Grade C1) > HR Officer(C2-C3) > HR Manager (M) 

 KPI 

• 100% responses from managers and direct reports for Annual Performance Review tied to the Annual Compensation Review 
• 8/10 Employee Engagement 
• 75% Employee Participation 
• ITS CONVERSE done monthly 

 Key Responsibilities 

Performance Process Support 

• Coordinate the end-to-end performance review cycles (360, quarterly, mid-year, annual), including communications, scheduling, and tracking submissions. 
• Maintain accurate performance records and ensure timely completion of evaluations. 
• Provide second-level support to employees and managers on performance-related inquiries and systems. 

Employee Engagement 

• Monitor the timely release of recurring and custom surveys 
• Maintain the healthy Engagement and Participation scores across the organization 
• Ensure the proactive communication with teams who are trending to score low in engagement and participation by implementing the ITS CONVERSE program 

Disciplinary Action Process 

• Work closely with general HR Coordinators and corresponding Team Leads and Managers in handling the execution of Performance Improvement Plans and Disciplinary Action 
• Represent HR during Termination Calls 
• Ensure that Employee Offboarding is done completely in a timely manner 

Reporting & Analytics 

• Generate and distribute performance-related reports and dashboards. 
• Assist in analyzing performance data to identify trends and provide insights to HR leadership. 

Communication & Training 

• Help create and deliver training materials and internal guides related to performance management tools and processes. 
• Support engagement campaigns to promote feedback culture, goal-setting, and ongoing development. 

System Administration 

• Administer performance management and employee engagement tools (e.g., Paylocity, Officevibe). 
• Conduct regular audits of performance data and support system updates or enhancements. 

Process Improvement 

• Gather feedback on the performance management process and recommend areas for improvement. 
• Support the implementation of new frameworks, programs, and tools that enhance employee development. 

General HR Items 

• Help with Tier 1 HR Tickets from assigned teams as needed 

 Qualifications 

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. 
• 1–2 years of experience in HR coordination or related HR support role (performance management experience is a plus). 
• Excellent attention to detail and organizational skills. 
• Strong written and verbal communication abilities. 
• Proficiency in Microsoft Office (especially Excel) and familiarity with Paylocity Performance. 
• Ability to handle sensitive data with discretion and confidentiality. 
• A team player with a proactive, solutions-oriented mindset. 

 Compensation:

Pay rate starts at $4.25/hr and may vary by experience and location.