Job Application for SAT Administrator (International) at Intelligent Technical Solutions

Job Description

The SAT Administrator is responsible for the end-to-end management of security awareness training platforms for clients including configuring training campaigns, coordinating with client POCs, delivering engaging security training content, and ensuring training effectiveness through ongoing evaluation and reporting.

Job Responsibilities

Platform Management: Process management of security awareness training platforms (e.g., Huntress) and related tools for multiple clients.
Training Campaign Deployment: Plan, schedule, and deploy SAT campaigns, including regular phishing simulations, based on client requirements and timelines.
Client Coordination: Serve as the primary point of contact for clients’ HR or training representatives to coordinate campaign deployment, communication, learner engagement, and compliance tracking.
Training Needs Analysis (TNA): Conduct basic training needs assessments to identify knowledge or behavior gaps related to cybersecurity awareness, as needed.
Content Customization: Adjust and fine-tune training content, materials, and communication based on client culture, needs, and feedback.
Data Analysis & Reporting: Monitor training completion, phishing test performance, and user engagement. Analyze data and provide reports with actionable insights to clients and internal stakeholders.
Compliance & Audit Support: Maintain accurate training records, campaign logs, assessment data, and procedural documentation in line with data governance and compliance standards.
User Support: Assist Operations in responding to user inquiries, feedback, or access issues.

Job Qualifications:

Minimum of 2 years of experience in designing, delivering, or coordinating training programs, preferably within IT, cybersecurity, or technology-related fields.
Strong facilitation, verbal, and written communication skills, with the ability to explain technical concepts to non-technical audiences.
Background in a Managed Security Services Provider (MSSP) or cybersecurity-focused organization is highly desirable.
Experience in managing Learning Management Systems (LMS) or similar training platforms.
Demonstrated ability to coordinate with external clients, stakeholders, or cross-functional teams.
Highly organized, capable of managing multiple training programs and/or client accounts simultaneously.
Detail-oriented, with skills in data analysis, reporting, and generating actionable insights to improve training effectiveness.
Proficient in MS Office 365, particularly PowerPoint for training content and Excel for data/reporting.

Job Requirements:

A home office set up that meets the following:

Computer: A working computer with a minimum of 8GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or 7 (2000 series or newer), or
- macOS 12 or newer.
Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
Webcam: An HD webcam for video calls.
2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)

A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
Excellent command of the English language both spoken and written
Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
Able to pass our online behavior and cognitive assessments.
Able to provide NBI Clearance (for PH applicants).

Compensation:

Pay rate starts at $5.00/hr and may vary by experience and location.

Benefits:

Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Night Shift Bonus
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification

You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible:

Step 1: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT

Step 2: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW

Create a Job Alert

Interested in building your career at Intelligent Technical Solutions? Get future opportunities sent straight to your email.

First Name

Last Name

Country

Phone

Location (City)

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Degree

Select...

Discipline

Select...

Start date month

Select...

Start date year

End date month

Select...

End date year

When is the best time to call? Include day/s and time (ex. Mon. 8 am-3 pm)

Please provide your salary expectations. Don't say negotiable, please enter a $ range (per hour).

Have you worked for an MSSP? If so, please tell us how many years and what your experience was like.

Do you have experience managing Learning Management Systems (e.g., Huntress, KnowBe4, or similar platforms)? If so, what specific tasks and responsibilities did you handle?

Do you have experience in delivering and facilitating cybersecurity awareness training? If so, please describe your experience.

How confident are you in analyzing training data and creating reports that offer actionable insights? Can you share an example from your experience?

Does your computer have at least 16GB RAM? If not, can it support an upgrade to at least 16GB?

Does your computer use SSD storage?

What processor does your computer have? Please include the brand (Intel, AMD, or Apple), the series (e.g., i5, i7, Ryzen 5, Ryzen 7, M2), and the generation or model number if available.

SAT Administrator (International)

Job Description

Job Responsibilities

Job Qualifications:

Job Requirements:

Compensation:

Benefits:

Apply for this job