Solutions Engineer (Distribution and Fulfillment)

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions.  With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics?  Check out our website!  www.its4logistics.com

 

About the Position

ITS has an immediate opening for a Solutions Engineer.  The Solutions Engineer will be responsible for collaborating with the sales team to understand client needs, designing and presenting innovative solutions, and working closely with operations, IT, and pricing to ensure feasibility and efficiency. The role involves developing and engineering comprehensive solutions for warehouse design, inventory management, and automation. Key responsibilities include analyzing customer data, product flows, and operational requirements to create optimal solutions. This includes designing warehouse layouts, material handling systems, and processes. The role also requires participation in client meetings to present solutions and manage expectations, acting as a liaison between operations, the IT team, and customers to ensure that solution delivery aligns with customer needs. Additionally, the position involves collaborating with automation providers to deliver the most optimal options while staying updated on technological advancements to incorporate into solution designs. Lastly, the individual is responsible for overseeing the handoff to the implementation team and assisting in onboarding new clients to ensure a seamless transition from proposal to execution.  The ideal candidate will have a strong background in logistics, automation technologies, and process optimization, and will be skilled in translating client requirements into practical, cost-effective solutions.  The Solutions Engineer should be comfortable working independently with minimal direction.  This position reports to the VP of Solutions Engineering. We’re looking for a solid player with succession capabilities beyond this role; one with the capacity to engage teams and build followership.

Principle Accountabilities

• Partner with the sales team to understand client challenges, needs, and objectives. Help design and present tailored logistics solutions that leverage automation and enhance operational efficiency.
• Develop custom distribution and fulfillment solutions. Ensure solutions align with client goals and internal capabilities.
• Work closely with operations, IT, and pricing engineers to validate solution designs, ensuring they are both operationally feasible and cost-effective.
• Coordinate with operations and implementation teams to implement solutions successfully.
• Apply knowledge of automation technologies to create solutions that drive operational improvements.
• Support the sales team in presenting solutions to clients, offering technical insights and explaining how proposed solutions will address their needs. Assist in developing proposals and RFP responses.
• Collaborate with the pricing team to develop accurate cost models for proposed solutions, ensuring that pricing is competitive and aligned with operational capabilities.
• Continue to provide technical leadership throughout the implementation process, working with operations and IT to ensure the successful execution of the solution.
• Stay informed on industry trends, emerging technologies, and best practices in logistics automation. Function as a thought leader within the company, continuously looking for ways to improve our solution offerings and processes.

About the Requirements

The ideal candidate will possess a demonstrated record of accomplishment in warehousing and logistics.

Additional requirements include:

• Bachelor’s Degree in Industrial Engineering, Logistics, or a related degree preferred.
• Minimum of 7 years of experience in 3PL distribution and fulfillment with at least 3 years focused on automation and solution design.
• Strong understanding of automation technologies and their application in a 3PL environment
• Proven experience working closely with sales teams to design and present customized logistics solutions.
• Experience collaborating with operations, IT, and pricing teams to ensure solutions are operationally feasible and cost-effective.
• Strong project management skills, with experience leading solution design and implementation projects
• Excellent leadership and strong interpersonal skills.
• A make-it-happen person, who is flexible, adaptable and possesses a high sense of urgency.
• Gets the job done right and on time, despite obstacles.
• Excellent analytical, problems solving, and communication skills (oral and written)
• Excellent organizational and leadership skills
• Ability to work with a high degree of autonomy.