Lead - Facilities and Enterprise Support

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions with an asset-lite transportation division ranked #21 in North America, the #11 drayage and intermodal provider, a top-tier asset-based dedicated fleet, and innovative omnichannel distribution and fulfillment services. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

 

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics?  Check out our website!  www.its4logistics.com

 

ABOUT THE JOB

Lead Facilities and Enterprise Support will report to the Manager - Enterprise Site Support and is responsible for the general upkeep, appearance, and operational efficiency of the workplace. This role supports ITS Logistics’ facilities strategy and execution, working autonomously and proactively to ensure a functional, safe, and engaging office environment. Duties and responsibilities include:

Facilities Operations & Maintenance 

• Manages facility issues: repairs, deliveries, security, and upgrades 

• Conducts regular walkthroughs for hazards/maintenance 

• Coordinates workspace setups, moves, and furniture inventory 

• Maintains office appearance and common areas 

 

Space & Office Management 

• Oversees space planning and office layout improvements 

• Orders and manages office and breakroom inventory 

• Coordinates meeting logistics and outdoor space use 

 

Access & Security 

• Manages badges, timecards, keys, and door access 

• Supports new hire security/facility orientation 

• On-call for facility-related emergencies 

 

Communication & Engagement 

• Liaison with property management and staff communications 

• Partners with HR on events, parking, and employee engagement 

• Manages Facilities Inbox and tracks issue resolution 

 

Vendor & Contract Management 

• Leads vendor sourcing, negotiations, and performance oversight 

• Oversees facilities contracts and service quality 

• Supports procurement and cost analysis for all ITS locations 

 

Miscellaneous 

• Maintains lost and found, mail/package deliveries, and water filters 

• Manages special vendors (e.g., barber) 

• Handles general Service Desk requests and other assigned duties 

 

 

ABOUT THE REQUIREMENTS 

• Bachelor’s Degree or equivalent experience 

• 1+ years in a professional work environment 

• Skilled in Microsoft Suite 

• High attention to detail and focus on results