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Project Manager

Anniston, Alabama, United States

The Project Manager manages all activities related to government contract operations, development of operations, services and administration by performing the following duties personally or through the subordinate supervisors.

  • Maintains security operations business plans to include all program requirements, labor hours, cycle, production costs, and image;
  • Provides input to the development of service strategy and research and development of new and emerging services;
  • Accountable for ensuring successful implementation of new contract or location start-up, including personnel requirements, material, training, subcontract, facility, tooling and equipment needs;
  • Take a proactive role in meeting client needs; meet with clients regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction;
  • Ensures all established costs, quality, and delivery commitments are met;
  • Organizes operating activities with all other functions of the organization and suppliers to obtain optimum service and utilization of human resources and equipment; creates action plans around key problem areas and constraints;
  • Reviews service and operating reports and directs the resolution of operational, service, and maintenance problems to ensure minimum costs and prevent lost coverage;
  • Performs administrative activities associated with the effective management of account operations, including compiling, storing, and retrieving data for reports;
  • Partners with Human Resources to ensure thorough training of all assigned employees in the area of client, company, government, and customer policies, procedures, and regulations. Coordinates and/or conducts site-specific OJT, government contract specific training, and annual refresher training for security personnel, as well as meet corporate training standards;
  • Meets all contractual scheduled hours with a minimum of unbilled overtime. Ensures that overtime costs are managed effectively within company targets;
  • Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to client and coordinate preliminary investigations;
  • Performs account audits and off-hour visits, completing required documentation;
  • Develops / maintains operational procedures so that a valid, site-specific post orders are always available for emergency reference by the security staff;
  • Manages uniforms, equipment, supplies & vehicles needs at each client site;
  • Responsible for assigned account(s) and security personnel seven days a week. Although supervision is in place, the Project Manager must be available via cell phone for emergency or placement purposes.  All contacts/calls must be responded to promptly.

Qualifications:

The Project Manager shall have a minimum of a BA degree, or comparable edcuation and specialized experience, in law enforcement, criminal justice, or security program management.

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