Creative Director - Experiential

Experience Without Limits. Come shape the future of brand experience.

At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences. 

That takes a team that’s bold, curious, and acts as one - building on ideas, pushing boundaries, and showing up for each other. Here, you’ll do your best work, grow fast, and collaborate across clients, disciplines, and global teams to bring new ideas to life.

This is a place where curiosity drives what’s next, boldness raises the bar, and we win together. Where ownership is expected, egos are left at the door, and the work reflects the people behind it.

Experience without limits — in your work, your growth, and your impact.

**Must be able to work hybrid in New York City (preferred) or Boston**

This is a rare kind of creative role.This is the world of ultra-high-net-worth audiences, intimate gatherings at extraordinary properties, and brand experiences where the floral arrangement and the keynote narrative carry equal weight. Where a misplaced font is noticed. Where the difference between good and extraordinary is felt before it's seen.

You will be the dedicated Creative Director (Art) on one of our most prestigious and complex global accounts, a leading financial services firm that draws its creative inspiration not from the boardroom but from the worlds of luxury lifestyle, fashion, and contemporary design. You will be the single creative authority on this client globally: the person who knows their brand instinctively, earns their trust completely, and holds the creative standard across every program, from an intimate investor gathering in New York to a flagship partner summit at one of the world's most exceptional venues.

This is not a role where you execute a brief. You help shape what the brief becomes. Working alongside a strategist, you will translate narrative and messaging frameworks into cohesive experience architectures, the kind where every detail, from the arrival moment to the menu design to the scenic environment, is an intentional expression of a single idea.

This is a senior appointment, visibility is high, and the growth opportunity, both for the account and for you, is significant.

The environment you're stepping into

This client works on long lead times with exacting expectations. They print things. They notice things. They expect renders to match reality. They expect someone who thinks about texture and light and the weight of a material as fluently as they think about narrative and message. They are ambitious, contemporary, and deeply detail-oriented, and they need a creative partner who matches that energy without flinching.

Programs are intimate by design, but the production complexity and creative ambition are anything but small. You will be working across Partner Summits, Investor Days, AGMs, executive offsites, integrated campaigns, and keynote content, across the US and increasingly across APAC and EMEA.

What you’ll be doing

• Serve as the creative authority on a prestigious global financial services account setting and protecting the creative standard across every program, every market, every touchpoint
• Develop and direct integrated experience concepts that go beyond aesthetic wrappers: building narrative frameworks and experience pillars that inform everything from venue selection and hospitality design to scenic, content, and programming
• Translate strategic thinking into experiential reality working alongside a strategist to ensure the creative always serves the story, and the story always serves the client's business objectives
• Direct the full creative output from concept through execution from initial renders to on-site delivery ensuring the promise made in the room matches the reality on the ground
• Think across 2D and 3D simultaneously: graphic identity, environmental design, scenic, hospitality, print, digital content, and the considered details that define a luxury experience
• Oversee and direct junior creatives and freelance talent on a project-by-project basis, maintaining creative consistency and quality across a globally distributed team
• Present ideas with authority and conviction to sophisticated, senior client audiences and build the kind of trust where your creative recommendation carries genuine weight

Growing People & Culture

• Manage, mentor and develop junior creative talent, creating an environment where high standards are non-negotiable and craft is celebrated

• Contribute to a West Coast creative culture defined by ambition, rigour, and genuine pride in the quality of the work

• Embody Jack Morton's values of creativity, collaboration, and inclusivity in every client and colleague interaction

Active Participation in Jack Morton’s Community & Culture

• Embody and advocate for Jack Morton’s values of creativity, collaboration, and inclusivity in all interactions with colleagues, clients, and partners.
• Contribute to fostering a supportive and inspiring workplace by participating in team-building initiatives, office events, and agency-wide programs.
• Actively engage in learning opportunities, from training sessions to thought leadership discussions, to stay informed about industry trends and best practices.
• Share knowledge, insights, and experiences with colleagues to strengthen the agency’s collective expertise and create a culture of continuous improvement.
• Manage, mentor, coach, hire, recruit and fiercely protect the agency culture that makes Jack a great place to work.

What You Bring

Non-Negotiables

• 8+ years of agency-side experience in experiential marketing or brand experience, with a track record of leading creative on large, complex programs end-to-end
• A portfolio that demonstrates genuine creative range including narrative-led experiential work that is as sophisticated in concept as it is in execution
• Proven experience directing large, complex programs where the creative vision was maintained from pitch through physical delivery
• Deep fluency across both 2D and 3D creative disciplines. You think about environment, material, light, and scenic with the same instinct you bring to graphic design and content
• A demonstrable aesthetic sensibility aligned with luxury, contemporary design, or premium lifestyle, evidenced through the work, not just stated
• Proven ability to work directly with senior clients as a creative consultant, not just a creative executor
• Production literacy. You understand what it costs, what it takes, and what has to give for reality to meet the render

Strongly Preferred

• Experience on accounts within luxury hospitality, fashion, financial services, or premium lifestyle brands
• Experience directing creative across international programs and managing globally distributed creative teams
• Background working on intimate, high-touch events or with high net-worth audiences, where detail, hospitality design, and environmental storytelling are central to the creative brief
• Comfort working alongside strategists to translate messaging frameworks into experiential architectures
• Experience creating and directing work for ultra-high-net-worth, C-suite, or similarly discerning audiences where expectations for polish, hospitality, and detail are exceptionally high
• Demonstrated comfort and credibility operating in formal, high-protocol corporate and financial services environments with professional polish and client-facing presence 

Last but not least, we believe in diversity, equity and inclusion.  

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at jobaccomodations@jackmorton.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

***JOB SCAM ALERT***

We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers.  Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address “@jackmorton.com” or “@jackmorton.co.uk”.  We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.

If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action.

Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.

We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.