DevOps/ Infrastructure Architect

Bengaluru, Karnataka
About JazzX AI -
 
Our mission is to build a world where enterprise knowledge work is no longer constrained by human capacity.
 
JazzX AI is building an AGI-first system of intelligence for the enterprise — a platform designed to transform how complex, judgment-heavy work gets done.
Instead of adding AI features to existing software, JazzX re-architects enterprise workflows from first principles. Our platform integrates reasoners, knowledge fabrics, and role-native assistants to create intelligent systems that can understand goals, reason through policies, collaborate with humans, and execute work end-to-end — all within human-defined guardrails and with full explainability.
 
We are starting with residential lending, where deep due diligence, complex policies, and expert judgment define outcomes, and are building a horizontal platform that will enable intelligent applications across many industries characterized by knowledge-centric, manually intensive processes.
 
JazzX is not about dashboards or automation. It’s about Work-as-a-Service — intelligent systems that continuously learn, adapt, and deliver outcomes at enterprise scale.

Backed by SAI Group
JazzX AI is incubated and backed by SAI Group, a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAI Group’s portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one.

Job Summary 

We are seeking a seasoned DevOps / Cloud Architect with deep expertise in Azure and/or AWS to define and implement cloud architecture, DevOps automation, and operational excellence strategies for enterprise-scale applications. The ideal candidate will lead cloud infrastructure design, CI/CD frameworks, and guide best practices across reliability, security, and cost-efficiency. 

Essential skills 

  • Terraform, Azure, I/CD Pipeline, IAC, Docker, Kubernetes
  • Very Strong Linux Knowledge & Troubleshooting Skills; Scripting using – Bash, Python, PowerShell, Ansible; Windows Terminal Services, AD, LDAP; Change,
  • Problem & Incident Management; Implementation awareness of Vulnerability/Penetration Testing, Security; Tools and frameworks used for monitoring, performance management, logging; CI/CD pipeline; SRE – Including Datadog 

 Desired skills 

  • Hands-on experience in cloud technology – Azure, AWS – Azure preferred; Strong networking skills 

 Key Responsibilities 

  • Provide technical expertise and leadership when needed to SaaS Operations Production Operations teams.
  • Help Implement the Cloud Operations team's goals and deliverables as determined by JazzX Leadership
  • Ensure smooth operations of Jazzx SaaS products.
  • Take Complete ownership of Customer Implementations, including SLA and SLO.
  • Automate, enhance and maintain critical processes in Cloud Operations, such as Change Control, Monitoring & Alerting
  • Drive critical processes in SaaS Operations such as Change Control, Problem & Incident Management, and Reporting, as well as key tools for Monitoring & Alerting
  • Drive Disaster Recovery and failover procedures, training, testing, and team readiness
  • Coordinate focus groups across all teams on process improvements and technical improvements that lead to better stability and reliability
  • Lead and mentor a high-performing team of DevOps engineers across Azure and AWS cloud platforms.
  • Design and manage CI/CD pipelines using Azure DevOps, GitHub Actions, or AWS CodePipeline/CodeBuild.
  • Automate infrastructure using Terraform, CloudFormation, or Bicep/ARM templates.
  • Manage container orchestration using Kubernetes (AKS/EKS) and implement GitOps workflows.
  • Define and implement monitoring, alerting, and logging solutions using CloudWatch, Azure Monitor, Prometheus, Grafana, or Datadog.
  • Optimize cloud costs and resource usage through governance policies, tagging strategies, and FinOps practices.
  • Implement cloud security best practices, identity and access management, secrets management, and policy-as-code.
  • Drive operational excellence by setting up proactive alerting, incident response, RCA, and continuous improvement.
  • Collaborate cross-functionally to embed DevOps and SRE principles into the software development lifecycle.
  • Stay current with cloud platform enhancements and recommend strategic improvements. 

Required Skills & Qualifications 

  • Bachelor's or master's degree in computer science, Engineering, or a related discipline.
  • 12+ years of experience in DevOps, Cloud, or Platform Engineering roles.
  • 3+ years in technical leadership or DevOps lead role.
  • Strong expertise in either Azure or AWS, with working knowledge of the other.
    • Azure: Azure DevOps, AKS, App Services, Azure Monitor, Key Vault, ARM/Bicep.
    • AWS: EC2, ECS/EKS, S3, Lambda, CloudFormation, IAM, CloudWatch. Expertise in Infrastructure as Code using Terraform or native tools. 
  • Experience with containerization (Docker) and orchestration (Kubernetes).
  • Proficiency in scripting languages (Bash, PowerShell, Python).
  • Hands-on experience with observability, CI/CD automation, and deployment strategies (blue/green, canary).
  • Deep knowledge of IAM, networking (VNet/VPC, DNS, firewalls), and secrets management.
  • Strong understanding of DevSecOps and cloud compliance (SOC2, HIPAA, ISO27001). 

Why Join JazzX AI -

What draws people to JazzX AI is the opportunity to build something truly foundational.

We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era.

JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.

If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.

 

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Can you describe your experience working with Machine Learning (ML), Artificial Intelligence (AI), or Artificial General Intelligence (AGI) technologies? 

Specifically, share:

- The types of ML/AI models you've worked on (e.g., deep learning, reinforcement learning, LLMs, generative AI, etc.).
- Your role in developing, training, or deploying these models.
- Any specific tools, frameworks, or cloud platforms you’ve used (e.g., TensorFlow, PyTorch, Hugging Face, LangChain, OpenAI API, AWS/GCP/Azure ML).
- A challenging ML/AI problem you solved and the impact it had.
- If applicable, any experience contributing to AGI research or advanced autonomous AI systems.