Product Manager - eCommerce Business Strategy

About Us

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: https://corporate.jd.com/

Position Summary:

JD.com is seeking a product manager that can lead the implementation of our business strategy from a technical product management perspective for our eCommerce mobile apps and web apps in European countries such as the UK, France, Germany, and the Netherlands. In this role, you will advise the business leaders on the feasibility of the business strategy from commercial planning and end-to-end product solution capability, and lead the implemantation with the engineering team. You will work closely with engineering, data science, marketing, commercial, and operations teams to deliver user-centric solutions in a dynamic, international environment.

Key Responsibilities:

• Research and analyse commercial opportunities to enhance our technical leadership in eCommerce in European countries such as the UK, France, Germany, and the Netherlands.
• Advise business leaders on the financial and technical viability of the new business strategy.
• Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience.
• Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets.
• Empower Business Initiatives and facilitate decision making from both a user-centric perspective and machine learning capability.

Minimum Qualifications:

• Recent 5+ years of experience in commercial planning and end to end product solution capability to support business whole lifecyle product management.
• Experience in launching a minimum viable product (MVP) successfully in a tech company. 
• Bachelor’s degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field.
• Experience in online-to-offline business model in the UK and one of the following markets, the Netherlands, Germany, or France.
• Excellent English written and verbal communication skills.

Preferred Qualifications:

• Proven track record of large user base apps (e.g. managing app products with over 1 million daily active users).
• Experience in eCommerce industry in Europe.
• Experience in consultancy, ideally specializing in eCommerce, retail, procurement, or supply chain management.
• Experience working across different regions and diverse cultures is advantageous.
• Fluency in another European languages.

What We Offer:

• A dynamic and challenging work environment in a leading global e-commerce company.
• The opportunity to work with a diverse international team and to make a significant impact on JD.com's global presence.
• Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.