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Area Delivery Manager – Benelux

Rotterdam, The Netherlands

About JD Logistics

JD Logistics, part of JD.com, is a leading technology-driven supply chain and logistics services provider. Our mission is to redefine global logistics through innovation, data-driven efficiency, and exceptional customer experience. Operating one of the world’s most advanced logistics networks, we are now expanding our operations across the Benelux region.


The Role

We are seeking a dynamic Area Delivery Manager to lead and scale our last-mile delivery operations across the Benelux region. This is a critical multi-site leadership position, responsible for overseeing multiple delivery stations, driving regional performance, and ensuring world-class operational standards.

If you are an experienced logistics professional with strong regional management skills and a passion for team development, this is your opportunity to shape the future of last-mile delivery in Benelux.


Key Responsibilities

  • Oversee and coordinate daily operations across multiple delivery stations within the Benelux region.

  • Lead, inspire, and manage station managers and their teams to deliver on operational targets.

  • Develop and implement regional strategies to improve delivery efficiency, service quality, and cost-effectiveness.

  • Monitor and analyze performance metrics, using data to identify opportunities for improvement.

  • Ensure compliance with safety, quality, and legal standards across all sites.

  • Foster a culture of continuous improvement, accountability, and team collaboration.

  • Coordinate with transport, HR, tech, and customer service functions to support regional operations.

  • Lead recruitment, training, and performance development for key operational roles.

  • Serve as the key point of contact for regional stakeholders and escalate key issues as needed.


What We’re Looking For

  • Bachelor's degree in Logistics, Operations, Business, or a related field.

  • 5+ years of experience in logistics or delivery operations, including multi-site management.

  • Proven track record in leading large, diverse teams across geographies.

  • Strong analytical mindset with experience working with KPIs and logistics software.

  • Excellent communication, coaching, and leadership skills.

  • Fluent in English; knowledge of Dutch and/or French is a strong advantage.

  • Flexibility to travel within the Benelux region regularly.


Preferred Experience

  • Background in e-commerce, courier, or third-party logistics (3PL) operations.

  • Experience with last-mile delivery and routing optimization platforms.

  • Familiarity with regional logistics compliance and labor regulations.


Why Join JD Logistics?

  • Join a fast-growing global brand in the logistics space.

  • Lead high-impact operations in a strategic growth region.

  • Work in a forward-thinking, tech-led, and international environment.

  • Grow your career through regional leadership and cross-functional collaboration.

  • Drive change and innovation in one of the most dynamic sectors in the industry.

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