HR Administrator

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. 

HR Administrator

Jencap is looking for a detail-oriented and service-minded HR Administrator as part of the Human Resources team. In this role, you will help keep key HR processes running smoothly while supporting employees, leaders, and cross-functional partners. This is a great opportunity for someone who enjoys organization, communication, and problem-solving, and who is excited to build a strong foundation in human resources.

This role will work remotely in the NJ, NY, CT areas with required travel to our offices in these locations.

What You’ll Do

Support People Operations

• Maintain accurate employee files and HRIS records, including updates to employment status, compensation, job title, position, name, and address changes.
• Process and review new hire and termination information to support a smooth employee lifecycle experience.
• Prepare HRIS information, reports, and data summaries to support leaders and HR decision-making.
• Respond to employee and external inquiries, including employment verifications and day-to-day HR administrative requests.
• Support HR leadership with calendar coordination, scheduling, and meeting planning.
• Monitor and respond to inquiries in the Payroll Support inbox in a timely, professional manner.
• Send employee documents through DocuSign and follow up to help ensure timely completion.

Coordinate Employee and Candidate Experiences

• Schedule weekly new hire orientations and help create a welcoming onboarding experience.
• Coordinate interview scheduling and partner with the Talent Acquisition team to keep the hiring process moving efficiently.
• Send hiring assessments to prospective candidates and track follow-up needs.
• Prepare clear and professional HR communications, including promotion letters, termination letters, welcome emails, and other employee materials.
• Partner with the Marketing team on colleague communications, intranet updates, newsletters, announcements, and other employee-facing content.
• Gather new hire information and prepare internal and external new hire announcements.
• Support quarterly, semi-annual, and annual employee awards programs that recognize and celebrate colleagues.
• Collect, organize, and maintain job descriptions to support consistency across the organization.
• Respond to employee HR questions by phone and email with professionalism, discretion, and a service-focused mindset.

Contribute to HR Programs and Compliance

• Stay current on HR trends, employment law updates, and best practices to help support a compliant and effective HR function.
• Support the development and continuous improvement of HR policies, procedures, and programs.
• Assist with research on employment law changes and other HR topics that may affect the organization.
• Gather data for the Compliance team related to producer licenses, as applicable.

What You’ll Bring

• At least 1 year of experience in an HR coordinator, HR assistant, or similar role; a bachelor’s degree in human resources or a related field is preferred.
• Strong verbal and written communication skills, with the ability to interact professionally with employees, candidates, leaders, and external partners.
• A customer-service mindset and the ability to build positive working relationships.
• Excellent organization, time management, follow-through, and attention to detail.
• A working understanding of human resources principles, best practices, and procedures.
• The ability to work effectively in a fast-paced environment while balancing multiple priorities.
• Proficiency with Microsoft Office Suite, including Excel, Word, Teams, and SharePoint.
• Sound judgment, discretion, and a commitment to maintaining confidentiality when handling sensitive information.

If you are organized, approachable, and interested in growing your HR career in a collaborative environment, we encourage you to apply.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.  Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place. 

Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us.  We truly are better together. 

Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.