Back to jobs
New

Consumer Financing Coordinator

Remote

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

Jetson Home makes it easy for homeowners to replace their HVAC systems with modern heat pumps — fully online, instant quotes, no pressure. Our financing program is a core part of why customers choose us, and this role exists to own and evolve that entire ecosystem across five markets, four lender tiers, multiple government programs, and a future captive lending platform.

The Consumer Financing Coordinator sits at the intersection of lender relationships, government programs, sales operations, and product development — keeping the financing process running smoothly for every customer while simultaneously helping build the next generation of Jetson's lending capabilities.

  • High-impact role at a company where financing is a competitive differentiator, not an afterthought
  • Direct exposure to captive lending program development — a rare opportunity at a company this stage
  • Collaborative, low-bureaucracy environment where your work is visible and your input is valued
  • Remote-first with a team spread across the US and Canada

 

What You Will Do:

Lender & Program Management

  • Serve as a point of contact for Jetson's network of financing partners, including first-look lenders and waterfall providers 
  • Monitor approval rates, funding timelines, and performance metrics across all lender tiers and flag anomalies early
  • Manage ongoing relationships with government and utility program administrators across all five markets: Go Green (CA), Renu/Westerra/Elevations (CO), Mass Save (MA), GJGNY/NYSERDA via Slipstream (NY), and CleanBC ESP (BC)
  • Stay current on program rule changes, funding availability, and new incentive opportunities across all markets

 

Operations & Customer Journey

  • Manage the financing workflow from application submission through final funding, including the pre-installation financing verification step
  • Handle exceptions, escalations, and edge cases that arise during the customer financing process
  • Coordinate handoffs between the sales team, project coordinators, and lenders to ensure nothing falls through the cracks
  • Maintain and improve process documentation, including the multi-step financing flow from quote through final payment

 

Program Buildout & Strategy Support

  • Support the evaluation and launch of Jetson's future captive lending program, including vendor selection, program design, and rollout coordination
  • Help research new lending partners and government programs as Jetson expands into new markets
  • Contribute to the development of the four-tier financing waterfall — ensuring the customer experience across tiers feels seamless, not like a fallback
  • Track regulatory and compliance requirements across US and Canadian markets, flagging anything that affects how financing is offered or documented

 

Cross-Functional Collaboration

  • Work closely with the engineering team on platform integrations — you won't write code, but you'll be the business owner defining requirements, testing flows, and coordinating launches
  • Partner with sales to train reps on financing options, approval likelihood, and how to present financing to customers effectively
  • Collaborate with operations on the pre-installation verification process to ensure financed jobs are funded before installation begins
  • Collaborate with the Rebates team as these financing offers are a complementary offering to our end consumers. 

 

What You Bring:

  • 2–4 years of experience in consumer lending, financial services operations, or a related field
  • Strong organizational skills and ability to manage multiple lender relationships and workflows simultaneously
  • Comfortable working across multiple markets and understanding that rules, programs, and processes differ by geography
  • Clear communicator — able to translate between financial/technical partners and internal sales and operations teams
  • Detail-oriented with a track record of catching errors before they become problems
  • Experience with modern tools, including AI, to automate and make your day more efficient.

 

Nice to Have:

  • Experience with home improvement, HVAC, or clean energy financing programs
  • Familiarity with government or utility rebate programs (e.g., GJGNY, Mass Save, CleanBC ESP)
  • Exposure to LOS platforms, loan origination workflows, or fintech partner integrations
  • Experience working in a startup or high-growth environment where you've had to build processes from scratch
  • Comfort with HubSpot or similar CRM tools

 

Job Type: Full-time, Permanent

 

Pay: $65,000 - $75,000 per annum

 

Benefits:

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson

Extended Health Care

Disability Insurance

Education Support

Parental Leave Top Up

 

Work Location: Remote in Toronto

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Jetson Home’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.

Learn more