Warehouse Freezer Supervisor

As a leader and innovator in the snack food industry for over 50 years, J&J Snack Foods provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL, ICEE, and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”.

POSITION SUMMARY:   

Responsible for the overall efficient operation of the Freezer Warehouse. Efficiently manages freezer operations including 3 shifts (day, night and swing shift), 3 supervisors with up to 30 + employees, and the following processes: receiving and shipping, loading, palletizing, and office personnel, assuring that the trucks are loaded correctly, minimizing shipping errors while being efficient and ensuring all warehouse transactions are properly documented and transacted using WMS system. 

ESSENTIAL FUNCTIONS:  

• Enforces all company work procedures, safety rules, and company policies. 

• Monitors and enforces all HACCP programs. 

• Supervises personnel to ensure safety procedures are followed and selecting, packaging and loading of product for delivery to both customer and company facilities are completed efficiently. 

• Ensure that freezers are stocked, labeled, cleaned, and deliver products in a timely manner, and proper customer service is provided. 

• Ensure that all loads are shipped complete and in excellent condition. 

• Ensures that freezers is kept clean, floors are swept, wood chips are swept up, snow and ice is not building up. 

• Accountable for the security of inventory through system transaction / documentation, process and procedure verification, and system review. 

• Conducts annual physical inventory. 

• Audits incoming and outgoing shipments to ensure quality and accuracy. 

• Establishes cross training program for all freezer warehouse shifts. 

• Trains and evaluates new employees. 

• Motivates and disciplines employees, as needed. 

• Researches all “cuts” and communicates shortages/ discrepancies/ adjustments to inventory Supervisor and Distribution Manager. 

• Conducts daily start-up meetings. 

• Attends weekly scheduling meeting and other as directed by Distribution Manager. 

• Monitors, reviews and approves employee time sheets on a daily basis. 

• Provides weekly KPI reports (Inventory, On Time Shipping Performance, loading performance, picking performance and weekly production). 

• Conduct performance reviews in a timely manner. 

• Report all equipment failures to appropriate department and company. 

• Enforces all company rules in a fair and consistent manner. 

• Reports any food safety or quality problems to personnel with the authority to initiate action. 

• Follows J&J Snack Food’s all OSHA safety rules Food Safety Plan (FSP), the Safe Quality Food (SQF) Program, the Good Manufacturing Practices (GMPs) and the Good Documentation Practices (GDPs). 

• Other duties as assigned. 

FOOD QUALITY AND SAFETY REQUIREMENTS: 

• Supervisor will be responsible for maintaining food quality and safety within the plant. 

• Food quality and safety issues must be reported to Quality Assurance Manager and or Distribution Manager. 

• In the absence of the Quality Assurance or Distribution Manager, food quality and safety issues will be brought to the attention of the Plant Manager. 

COMPETENCIES:  

To perform this job successfully, Freezer Warehouse Supervisor must be self-motivated, able to problem solve, detail-oriented, and able to stay on task. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Excellent organization and time management skills. 

• Must be a self-starter and be able to accomplish a versatile and evolving workload. 

• Excellent in all forms of communication. 

• Skilled at PowerPoint design and ideation. 

• Innovative, problem solver, flexible, and able to juggle multiple priorities. 

• Self-motivated, with the ability to multi-task, prioritize, and adapt well to change. 

EDUCATION AND EXPERIENCE:  

• Ability to manage small projects. 

• Consistently meet deadlines. 

• Develop written procedures for improvements that increase department efficiency. 

• Bilingual skills in both English and Spanish preferred. 

• Freezer/Cooler experience is a plus. 

• Production and warehouse experience preferred. 

Required Education:  

High school diploma or GED. Post high school courses, AA, or BS in related field preferred. 

Required Experience:   

• Minimum 4 years’ supervisory experience in Food Industry, Freezer Warehouse, Distribution, and Operations. 

• Working knowledge of shipping/receiving practices. 

• Must be knowledgeable in GMP’s, Food Defense & Safety, HAACP, and Inventory Systems Management. 

• Requires computer skills using PC and WMS software to perform job duties. Proficiency in Excel is a plus. 

• Familiarity with computerized and manual inventory practices. 

• Good understanding of RF scanners and OSHA regulations relating to forklift operation. 

• Forklift operator license required. 

• Ability to lift up to 50 lbs. 

• Ability to effectively present information and respond to questions from managers, sales personnel, and customers. 

• Ability to calculate figures, and amounts such as proportions, percentages, area, mass and volume. 

• Works independently as well as across teams from fulfillment and manufacturing. 

• Works with all department heads and attends management meetings. 

• High level of interpersonal skills to handle sensitive and confidential situation and documentation. 

• Ability to manage small projects. 

• Consistently meet deadlines. 

• Develops written procedures for improvements that increase department efficiency. 

• Bilingual skills in both English and Spanish preferred. 

• Freezer/Cooler experience is a plus. 

• Production and warehouse experience preferred. 

Disclaimer: This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement: J&J Snack Foods Corp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.