Total Rewards Manager

Do you want to help build an environment where the very best people can do amazing work?

Then Jobber might be the place for you! We’re looking for a Total Rewards Manager to be part of our People department.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! 

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The team:

The Total Rewards team ensures Jobber’s compensation programs are competitive, equitable, and aligned with our business goals. As part of the People team, this function plays a key role in shaping the employee experience through data-driven insights and thoughtful compensation practices.

The role: 

The Total Rewards Manager will be responsible for coordinating, updating, and executing Jobber’s Total Rewards Strategy. As a critical member of the People and Planning team, you will provide timely, data-driven results based on our internal Total Rewards framework. This is a high-impact individual contributor role with significant visibility across the organization, requiring a balance of analytical expertise and strong cross-functional collaboration. While you'll be at home in an analytical environment, success in this role also requires the ability to adapt in a fast-paced, evolving organization.

The Total Rewards Manager will:

• Act as a resource on all facets of total rewards.
• Manage the coordination, maintenance, and execution of all aspects of the compensation process including: job evaluation, job banding, benchmarking, base and market compensation cycle coordination, data audits, and ad hoc compensation reviews. 
• Coordinate and facilitate our participation in salary surveys. Complete scheduled and ad hoc reviews.  Pass any findings on to the People team.
• Support Jobber’s compensation process by providing data based compensation analysis of individuals, roles, and job families on an ad hoc basis
• Manipulate and analyze data sets to determine relevant insights and make recommendations based on those findings.
• Apply comprehensive compensation knowledge to various Jobber programs with an emphasis on continuous improvement.
• Review Jobber’s compensation structures for pay equity, compliance, and other internal metrics
• Maintain benchmarking data and coordinate updates with external partners.
• Serve as the main contact for our compensation systems, including maintaining integrations between internal software systems.

To be successful, you should have:

• Demonstrated experience working with Total Rewards frameworks in Canada, ideally North America 
• Can quickly adapt and understand compensation systems
• Can handle multiple responsibilities in a fast-paced work environment
• A collaborative mindset that focuses on resolving challenges in a productive manner
• Be solution oriented. 
• You take feedback well and can adapt quickly based on the situation
• Excellent analytical, problem-solving, and financial modeling skills.
• Consultative style with ability to develop credible relationships with business partners.

Nice to haves

• Maintain knowledge of Canadian and international total rewards trends, developments, and best practices. Create recommendations based on these findings.
• Provide recommendations to improve Jobber’s total rewards package including suggested entry into new regions including North America and International.
• Experience working with or evaluating other total rewards elements including  stock options, incentive programs, or health benefits. 

Compensation : 

At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700, and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.

We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!

Where you can expect to work:

Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work. 

What you can expect from Jobber:

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
• To work with a group of people who are humble, supportive, and give a sh*t about our customers. 

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!