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Head of Business Development

New York, New York

Head of Business Development (Full-time Remote, Health Tech)

Location: Remote

Department: Revenue 

Reports To: Chief Revenue Officer

About Phamily

Phamily, from Jaan Health, is a software company focused on leveraging accessible technology and artificial intelligence (AI) to drive better healthcare outcomes for patients while addressing the increasing cost and profitability challenges facing the healthcare industry. For over 4 billion people around the globe, the word “jaan” means life or love. At Jaan Health, nothing is more important than enabling high-quality healthcare for all patients, everywhere, all the time.

Our SaaS platform provides healthcare systems and physicians with an AI-powered virtual care platform that enables them to efficiently and easily manage the chronic conditions and general healthcare needs of their patients between office visits, while also increasing their own reimbursement and financial sustainability in the process. Phamily helps transform healthcare from reactive, episodic treatment to proactive care management. We have helped tens of thousands of patients since our founding. We need your help to serve even more patients and revolutionize healthcare delivery!

Founded in 2013, Phamily is a remote-first company that has around 50 full time employees (as of Spring 2025). The CEO is on a mission to change the way practitioners view chronic care management, making care more proactive vs reactive/episodic care by improving communications between physicians and families.

About the role:

We are looking for a smart, strategic, and experienced Director of Business Development to develop relationships with healthcare networks, group purchasing organizations, consulting firms and private equity backed medical groups in order to create pipeline opportunities for the sales team. Opening up these networks and channels will help drive sales pipelines and will help bring the Phamily platform to millions of more patients. Ideal candidates are driven to make a difference at scale and have experience with fast-moving, young company environments.

Things change quickly and frequently here, so we need someone who is at the top of their game and can shift gears, alter direction, and keep going at pace. You must be a playbook writer and executor, able to make plans that both meet the current moment and contemplate the future and then implement them. Customer service and business savvy come into play here, and we all use them daily. No matter your job level, you will own your work from beginning to end, take feedback well, prioritize what matters, never rest on your laurels, stay positive and resilient, and make data-driven decisions.

In this role, you will:

  • Work closely with our Chief Revenue Officer to identify, explore, and build relationships that ultimately develop into channel partnerships.
  • Develop a growth roadmap, financial model, and tactical plan to blow out our targets.
  • Act as a subject matter expert, helping prospective channel partners understand how proactive chronic care management using the Phamily platform will drive financial & quality outcomes for their practice groups.
  • Work with Account Executives and cross-functionally with internal Phamily teams to ensure provider adoption, within each partnership, is 100%.

To be qualified to work at Phamily, you will have:

  • Experienced success in a fast-paced VC/PE-backed early-stage company with high expectations.
  • An ownership mentality – you do what you say you will do and do what needs to be done, taking full responsibility for the success of your work.
  • Experience as a creative problem solver, using all available resources when tackling an issue or obstacle.
  • Curiosity (intellectual, emotional, and social) and a drive to learn and grow in a fast-paced, entrepreneurial environment.

To be qualified for this role, you will have:

  • Experience in SaaS business development with a track record of consistently delivering major business results – including closing large partnership deals – at or above expectations
  • Experience executing complex deals with healthcare providers
  • Successfully sold a product for a similar small, high-growth organization
  • Strong understanding of how healthcare networks work
  • Strong executive presence and strategic thinking abilities
  • Experience with business outsourcing organizations and have dealt with Clinically Integrated Networks (CINs)
  • Bachelor’s degree or higher from a selective college or university, or similarly developmental and distinguished life experience.
  • The ability to travel up to 50% to engage potential partners and develop relationships.

Compensation & Benefits:

  • High Earning Potential: Competitive salary commensurate with experience plus attractive OTE opportunities.
  • Equity: High performers also have the potential to earn options at Phamily.
  • Work/Life Flow: Flexible vacation and remote work policy.
  • Benefits: Health insurance covered for both you and your legal dependents, competitive plans for Dental/Vision, and a daycare FSA. Company 401K matching at the 6-month mark.

If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You will be part of a smart, self-aware, humble team dedicated to improving healthcare.

Jaan Health and Phamily provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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