Project Management Supervisor

Los Angeles, CA

Purpose
The overall purpose of the Project Management Supervisor role is to lead, coach, and mentor the agency’s project management team while managing assigned projects/accounts and overseeing process standardization and improvements throughout the agency. All responsibilities support evolving agency operations, implementing needed changes to future-proof the organization, and ensuring we’re operating efficiently, effectively, and profitably.

Build specialized approaches and operational tactics to propel teammates to focus on their respective contributions to the work. Mitigate risk on assigned projects and with other PM & resourcing team members by anticipating various scenarios throughout a project and building actionable plans accordingly. Work with the Executive Director of Agency Operations to support operational excellence and scalable growth for the agency.

Responsibilities
● Manage, mentor, and lead PM team to ensure all members are effectively and efficiently managing projects on time and budget and getting the right people in the right place at the right time to make that happen.
● Define and formulate an operational approach to managing projects as effectively and efficiently as possible.
● Lead, manage and be accountable for projects at each step of the internal process from the early planning stages through locked creative (and testing prep when appropriate)
● Lead efforts and work directly with each agency department to streamline, standardize and improve all inter-department and intra-department processes and procedures; continuously monitor and optimize approaches as needed.
● Own the management of Monday.com tool and vendor relationship, including identifying needed improvements, updates, and integrations to maximize the impact of the resource.
● Lead planning efforts for onboarding new employees and providing enhanced training for power users.
● Work with Executive Director, Agency Operations and Director, Technology Operations to identify other needed technology improvements and integrations across agency tools (Greenhouse, ADP, WTF, Netsuite, etc.) to streamline workflow and agency processes.
● Work with Executive Director, Agency Operations in identifying Operations Team annual priorities and goals.

Competencies
● Written Communications. Can write clearly and succinctly in various communication settings and styles; can get messages across to have the desired effect.
● Problem Solving. Use rigorous logic and methods to solve difficult problems with effective solutions; probe all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.

● Priority Setting. Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
● Listening. Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
● Action-Oriented. Enjoys working hard; is action-oriented and full of energy for things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
● Interpersonal Savvy. Relates well to all kinds of people (up, down, and sideways; inside and outside the organization); builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Professional Skills & Knowledge
Must have exceptional organization and communication skills. Must be action-oriented, resourceful, empathetic, and hyper-aware. Creative problem-solver with a demonstrable ability to effectively lead and negotiate at all levels. Must also demonstrate a complete understanding of the creative process in a deadline-driven industry. The ability to remain calm and collected and maintain a positive attitude and thrive in a fast-paced environment is a must. Able to manage the day-to-day tasks while remaining focused on the project’s ultimate goal(s). Proven ability to be a manager, mentor, and leader for others. Experience with monday.com, Webvantage, Netsuite, and/or other project management software/tools is a plus.

Experience
7+ years of experience in project/program management in an agency setting.

Education & Training
Project management certification a plus.

Salary Range

Our estimated range for this role is $90k - $130k

Compensation packages are based on the skill level and experience each candidate brings to their role. There may also be a more senior or junior position available that could be a better fit with your expertise. Each level has its own compensation range.

We pride ourselves on competitive salaries, and ensuring pay equity exists across our organization. We benchmark each position against existing employee competencies and 4As compensation data which includes geographic and agency size benchmarks. We also meet with department leaders 3x/year to ensure we are supporting employees in living into their full potential.  Our promotions are not limited to a specific time per year. Promotions are tied to performance.  

Right To Work In The US

You must be authorized to work in the US for any employer.  At this time, we are not sponsoring or providing assistance with obtaining work authorization.

McKinney is a place where everyone can grow. Studies have shown that marginalized communities  such as women, LGBTQ+ and people of color are less likely to apply to jobs unless they meet every single qualification. However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

We are in the office Tuesday/Wednesday/Thursday on a hybrid schedule. We look forward to meeting you!

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