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Product Design Lead

San Francisco, CA (Hybrid) or New York, NY (Hybrid)

About Us:

Forage is building the modern payments stack that powers inclusive commerce. Our technology enables grocers, delivery platforms, and point-of-sale systems to seamlessly accept EBT payments both online and in-store. Beyond infrastructure, we’re helping SNAP EBT shoppers stretch their grocery budgets every week, making healthy food more affordable and accessible to the 42 million Americans on food assistance.​

Backed by leading fintech investors, Forage is a fast-growing startup with a clear vision and real-world impact, feeding tens of thousands of families daily. Our team is made up of kind, driven individuals who take ownership, move quickly, and collaborate closely. We value humility, curiosity, and a shared commitment to making a difference.​

We’re not just building payments infrastructure — we’re helping feed tens of thousands of families each day, and transforming grocery access for millions more. Watch our story and see why we do what we do.

We function as a hybrid organization, actively hiring across North America. While we embrace remote work, we prioritize candidates who can frequently contribute from our San Francisco or New York offices.

You could work anywhere — so why Forage?

  • Build tech that matters. Play a direct role in putting food on the tables of millions of families, and help make grocery access more equitable through better payments infrastructure.
  • Join a rocketship with purpose. We’ve grown revenue 100x in two years, with the capital, traction, and runway to keep going — all while staying mission-first.
  • Work with exceptional people. Collaborate daily with ‘Foragers’ from companies like Stripe, Instacart, Google, Affirm, Uber, and beyond — a tight-knit team with deep experience and low ego.
  • Disrupt a massive market. Help modernize a $100B+ system and shape the future of inclusive commerce as we scale toward a $1B+ business.
  • Accelerate your career. Thrive in a talent-dense environment backed by top investors in fintech (like Nyca, PayPal Ventures, and more), where ownership and growth are the norm.

What we are looking for:

We’re looking for a talented product designer to work with a set of engineers and a product manager to design new consumer-facing products and features at Forage. As we’ve grown our B2B business, we’ve heard from EBT recipients that there are more opportunities for us to help them pay with EBT online and to save money along the way. You’ll have the opportunity to help low-income Americans get more value for their dollar with improved tools to navigate the rapidly evolving grocery shopping and financial technology ecosystem.

Qualifications:

  • 4 - 8 years of experience designing successful consumer software products or consumer-grade B2B products with several examples of these projects in a portfolio that you can share with us.
  • Experience building 0 to 1 products, preferably at earlier stage (approximately seed to Series B) startups.
  • Experience navigating and simplifying complex problems preferred, especially in consumer fintech and/or ecommerce.
  • Proficiency using leading design tools (e.g., Figma) and methodologies to create consistent, implementable designs and rapidly iterating upon them in collaboration with others.
  • Demonstrated ability to hone a product concept from high-level requirements to engineering-ready specs. You’re comfortable leading user research with initial prototypes and dialing in the level of detail as you build conviction in your approach solving users’ problems.
  • High velocity. You bias towards getting fresh designs in front of users to keep up a high rate of learning, and you reliably hit your targets for deliverables.
  • Strong communication skills. Ability to clearly communicate timelines, to acknowledge and act on peer feedback, and to exert a positive influence on both strategy and execution.

Key Responsibilities:

  • Lead the design of new consumer products, leveraging our preexisting user research and prototypes to build delightful, easy to use consumer iOS and Android apps and to build new features to deepen the value of our web apps to consumers and B2B customers.
  • Rapidly iterate on designs by collaborating with and distilling insights from end-users as well as your colleagues in engineering, product, and beyond.
  • Contribute to Forage’s design process and components building towards a design system for the future of our consumer products, upleveling the company’s approach to design and capacity to produce compelling, visually consistent, and pixel-perfect designs.
  • As the first designer on the team, help to shape the role of design at Forage, including how design influences product strategy and collaborates with product and engineering.

Our Offer:

  • Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is not included in these numbers and represents a significant part of your total compensation.
    • Compensation:$150k-195k USD base + equity + benefits
    • Meaningful work that makes a positive impact on our society.
    • 100% of Medical, Dental and Vision premium coverage for yourself and dependents. 
    • A remote-first work environment with opportunity for onsite meetings.
    • A fun and caring environment that prioritizes transparency, growth, and ownership.
    • A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

We aim to review every application within 3 business days of submission and provide feedback on each of your interviews within 2 business days of completion. If you don't hear from us, please reach out to your recruiter or careers@joinforage.com directly to get an update on your candidacy. Max, our AI recruiter, may reach out with follow-up questions.  

Please note: We are not engaging with third-party recruiters or agencies for this role. We kindly ask that you refrain from contacting us regarding recruitment services.

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