Back to jobs
New

Solutions Engineer

San Francisco, CA (Hybrid)

About Us:

Forage is building the modern payments stack that powers inclusive commerce. Our technology enables grocers, delivery platforms, and point-of-sale systems to seamlessly accept EBT payments both online and in-store. Beyond infrastructure, we’re helping SNAP EBT shoppers stretch their grocery budgets every week, making healthy food more affordable and accessible to the 42 million Americans on food assistance.​

Backed by leading fintech investors, Forage is a fast-growing startup with a clear vision and real-world impact, feeding tens of thousands of families daily. Our team is made up of kind, driven individuals who take ownership, move quickly, and collaborate closely. We value humility, curiosity, and a shared commitment to making a difference.​

We’re not just building payments infrastructure — we’re helping feed tens of thousands of families each day, and transforming grocery access for millions more. Watch our story and see why we do what we do.

What we are looking for: 

A Solutions Engineer with outstanding technical, communication, and interpersonal skills. You’ll help prospective customers understand how they can best integrate with Forage, collaborating with them to design technical solutions that meet their needs. You’ll play a key role moving customers more smoothly and efficiently through pre-sales towards contract signature and integration kickoff. 

Technical sales skills are critical in this role: you’ll use yours to craft compelling slides, narratives, and demos that help prospects understand and value Forage’s key differentiators. You’ll also help Forage continue to innovate by acting as a critical link between customers and other teams at Forage, such as sales, product, operations, legal, and engineering. Balancing speed to market and scalability, you’ll advocate for integration designs that leverage Forage’s existing features and APIs wherever possible while thoughtfully identifying opportunities to improve our existing services and helping us shape and prioritize any functionality required to make new customers successful.

Qualifications: 

  • 3+ years of experience in a similar customer-facing engineering role (e.g., solutions architect, sales engineer, or partner engineer) managing relationships with executives and decision-makers in engineering, product, and finance/accounting.
  • Demonstrated experience helping engineers understand and integrate with API-based software products.
  • Executive engagement skills and presence. You’re a practiced storyteller and are comfortable articulating recommendations to senior leadership and individual engineers alike.
  • Outstanding oral and written communication skills, comfortable explaining complex concepts to both technical and non-technical audiences.
  • Interest in building feedback loops and systems to help Forage learn from customers and continuously improve our products.
  • Experience using programming languages such as Python and JavaScript, as well as data analysis using SQL, to solve real-world business problems. Preferably, you’ve integrated API-based services into an application firsthand.
  • Experience navigating ambiguity to help customers build compliant and technically viable integrations, preferably in fintech.
  • Experience building pitch decks, writing integration guides, building feature demos, and creating other resources to shepherd customers through enterprise sales cycles.
  • Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple customers.

Key Responsibilities: 

  • Help technical teams at our prospective customers understand how to integrate with Forage and what sets Forage apart from the competition from a technical perspective. 
  • Demonstrate how Forage’s products and services can help customers achieve their business goals through individually tailored pitch decks, product demos, integration guides, live conversations, and more.
  • Inspire trust in your stakeholders by quickly and efficiently helping them resolve technical and architectural challenges.
  • Work closely with sales team members to advance conversations account-by-account and to resolve integration issues that go beyond the most obviously technical ones, such as questions related to accounting, security, and compliance.
  • Build playbooks, templates, FAQs, and other internal and external materials to make the pre-sales process more repeatable and scalable.
  • Advocate for customers’ needs in the product prioritization process and proactively build systems to help Forage triage and prioritize feature requests and opportunities to improve features and innovate in new ways.

Our Offer:

Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is not included in these numbers and represents a significant part of your total compensation.

  • Base Compensation:
    • Solutions Engineer: $145,000-$165,000 USD
    • Meaningful work that makes a positive impact on our society.
    • 100% of Medical, Dental and Vision premium coverage for yourself and dependents. 
    • Enjoy regular team lunches at our San Francisco office, fostering collaboration and connection over great food.
    • A fun and caring environment that prioritizes transparency, growth, and ownership.
    • A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

We aim to review every application within 4 business days of submission and provide feedback on each of your interviews within 2 business days of completion. If you don't hear from us, please reach out to your recruiter or careers[at]joinforage.com directly to get an update on your candidacy. 

Integrity & Fairness: To maintain a fair and equitable hiring process for all candidates, we require that interviews and exercises be completed without the use of AI-powered tools. We assess candidates based on their direct experience, judgment, and communication.

Please note: We are not engaging with third-party recruiters or agencies for this role. We kindly ask that you refrain from contacting us regarding recruitment services. Fees will not be paid for unsolicited resumes sent to Forage. 

Please note: Forage is unable to provide visa sponsorship for this role. Applicants must have work authorization that does not require visa sponsorship now or in the future.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Forage’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.