Head of Business Operations

About Us
While the psychiatry industry still remains largely offline today, Resolute Psychiatry is building a fully online service that offers rapid, personalized care. We address key industry challenges through our advanced tech-powered platform. AI enables board-certified psychiatrists and nurse practitioners to deliver precise, high-impact treatment, while we seamlessly manage insurance and administrative tasks. 

Our team of dedicated health tech innovators has secured millions in funding from top investors, including 8VC, Founders Fund, General Catalyst, and Softbank. With a mission to transform psychiatric mental health care, we combine technology with compassionate service to create a more efficient and supportive experience for both clients and providers. Join us as we lead the charge in reshaping the psychiatric industry, delivering technology-driven solutions and impactful care.

About The Role
Resolute Psychiatry is seeking a Head of Business Operations to launch and scale our early stage, mental health brand. This role offers a unique opportunity to define our operational framework from the ground up, shaping a new AI-driven behavioral health business. As a key member of our team, you will be developing our psychiatry service business from 0 to 1, while ensuring success in service delivery, growth, and compliance. 

Responsibilities

• Develop and implement strategies to launch and scale our Psychiatry business.
• Oversee daily operations, leveraging data analytics to optimize processes and drive efficiency.
• Unlock a clear path forward to growing and scaling supply and demand within the Psychiatry business. 
• Coordinate with marketing, product, and clinical teams to create a cohesive and powerful ecosystem.
• Conduct in-depth market research to stay ahead of industry trends and competitive conditions, ensuring our services are always top of market.
• Build and maintain strong relationships with stakeholders, supporting strategic objectives and expanding our service reach.
• Be a pivotal force in cultivating a dynamic, innovative, and inclusive company culture that attracts top talent and fosters professional growth.

Qualifications

• Bachelor's degree from a top-tier university, with an emphasis on strategic thinking and innovation.
• 5-7 years with a combination of consulting, investment banking, startups, or similar roles. Experience in early-stage and tech-driven environments is a plus.
• Superior analytical and problem-solving abilities, with demonstrated intellectual rigor. 
• Exceptional communication and interpersonal skills, and a proven ability to influence and inspire teams.
• You are comfortable navigating ambiguity and are energized by building foundational processes from the ground up.
• Demonstrated leadership skills, with the ability to efficiently drive team members. 
• A collaborative team player who values diverse perspectives and is committed to fostering an inclusive and innovative work environment.
• Ability to work 5 days a week in-office with a fully in-person team. 

Compensation
The estimated salary range for this role is $160,000 - $190,000. Total compensation for this position may also include stock options. Note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors.