Back to jobs

Creative Director: Media Production & Digital Storytelling

New York

About the Role

Summary 

This is a Creative Director role supporting some of Journey’s key upcoming projects in New York. The role requires clear experience in digital storytelling & media production, with strong creative leadership skills & imagination.

This role will work closely with the Project Director and Lead Producer, acting as the primary creative authority across the project. The Creative Director will translate strategic, curatorial, and client objectives into a cohesive creative direction of media production, ensuring alignment across disciplines and throughout all phases of delivery.

The Creative Director will collaborate with internal teams (design, media, technical, production) and external partners to ensure that all creative outputs are conceptually strong, aligned, and delivered to a high standard. This role requires both conceptual leadership and hands-on creative direction through to execution.

We're unable to offer further details about our current projects online, but are happy to share details in interview once an NDA has been signed.

Key Responsibilities 

The essential functions include, but are not limited to:

Creative Leadership: 

  • Define and articulate a clear, cohesive creative vision across all media touchpoints
  • Ensure alignment of narrative, visual language, and interaction design across linear and interactive experiences
  • Maintain creative consistency and integrity from concept development through to final delivery
  • Translate strategic and curatorial intent into compelling audience-facing experiences

Creative Development: 

  • Lead the development of creative treatments, storyboards and visual guidelines
  • Defining and resolving creative ideas before communicating to the production team to ensure efficiency of production resources
  • Oversee the development of content across film, interactive, and media production

Production Oversight: 

  • Work closely with production and technical teams to ensure creative ideas are achievable within budget and timeline
  • Oversee all stages of production, ensuring outputs meet the approved creative direction
  • Responsible for art directing film and still shoots, where necessary or working with an Art Director
  • Provide input into audio and music direction, including briefing external partners

Collaboration & Client Engagement:

  • Jointly responsible (alongside the Producer) to ensure internal and external deadlines & reviews are met, attending all project reviews
  • Attend and contribute to client meetings, clearly communicating creative rationale and responding to feedback
  • Build alignment across stakeholders, ensuring creative decisions are understood and supported

Candidate Qualifications & Skills:

Required

  • Demonstrable senior experience within a digital storytelling and/or media production environment.
  • Demonstrable experience of intellectual and creative rigour
  • Strong research, storytelling and conceptual thinking, with the ability to translate ideas into fully realised experiences
  • Ability to communicate ideas clearly to clients
  • Previous experience of leading teams, both directly and indirectly.
  • Expert knowledge of Adobe Creative Suite, with a focus on moving image, including editing
  • Experience directing creative for experiential immersive experiences
  • Adaptable to different creative approaches and styles
  • Experience with film and photography shoots
  • Knowledge of standard software and workflows to achieve creative goals and express vision to the production team

Desirable

  • Experience working on cultural or exhibition-style projects
  • Familiarity with interactive and media systems within built environments
  • Experience collaborating with audio or music-focused creative teams

Location: Our Broadway Studio is hybrid, with regular in-person working. On this occasion we can only consider applications from those fully authorized to work in the U.S. 

Application: Please submit a CV and bespoke cover letter outlining how your experience suits the requirements of this role. We also welcome portfolios if you wish to share one, but this is not compulsory.

Salary Pay Range

$115,000 - $145,000 USD

About Journey 

The Multidimensional Experience Agency 

Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture.  

Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation.  

Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries.  

Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact. 

Start your journey here www.journey.world 

Create a Job Alert

Interested in building your career at Journey? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Phone
Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter*

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Journey’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.