Office Operations Manager

Company Overview

JRM is one of the top General Contracting and Construction Management Firms with over a decade of trusted experience. Headquartered in New York City with offices in New Jersey, California, and Florida, JRM delivers the highest quality services to clients that include City, State & Federal Agencies, Fortune 500 corporations, respected property owners & developers, major law firms, media & tech firms, leading luxury retailers, renowned hospitality groups, life sciences & healthcare organizations, and financial services firms. JRM knows that dedicated, accomplished employees are the heart of any successful enterprise. We are focused on maintaining a diverse, inclusive, and authentic workplace and are always looking to add passionate personnel to our teams across the US.

Job Summary 

JRM is seeking a proactive, detail-oriented Office Operations Manager to keep our office running smoothly and efficiently. In this dynamic role, you’ll be the go-to person for everything from facilities and vendor management to company events and internal team support. You’ll play a key role in creating a clean, safe, and welcoming environment, while collaborating across departments on exciting initiatives like onboarding, travel, branding, and more.  

Responsibilities and Duties 

• Oversee day-to-day office operations and facilities, ensuring all office spaces (conference rooms, kitchens, restrooms) and equipment (A/V, TVs, workstations, appliances, printers, HVAC, plumbing) are fully functional and well-maintained. 
• Oversee and manage office reception and facilities staff, ensuring a professional, efficient, and welcoming environment.
• Serve as primary point of contact for vendors and contractors (e.g., cleaning services, electricians, plumbers); manage vendor relationships and negotiate third-party contracts to support office needs.
• Coordinate logistics for company-wide events, executive offsites, office lunches, holiday celebrations, and team-building activities in partnership with department leaders and internal committees.
• Maintain and monitor inventory of office supplies; develop and manage the office supplies budget, track spending, and ensure cost-effective procurement and restocking to support operational needs without exceeding financial targets.
• Manage and distribute JRM-branded apparel, employee swag, protective gear, and promotional items for events and career fairs, working closely with the marketing team to ensure brand consistency and alignment across all materials.
• Collaborate with leadership on operational needs related to onboarding, employee relocations, department transitions, and other HR-adjacent matters.
• Manage and reconcile office credit card expenditures and vendor invoices accurately and efficiently.
• Handle employee travel arrangements including bookings, accommodations, and expense processing.
• Develop and implement office policies and procedures to drive operational efficiency and enhance workplace experience.
• Act as the primary liaison with building management, coordinating and ensuring timely resolution of all facility-related issues and concerns.
• Ensure a safe, clean, and secure workplace environment that complies with health and safety regulations.
• Support ad-hoc projects and cross-functional initiatives as needed. 

Qualifications and Skills 

• At least five years of office and facilities management experience, including working with building management teams, vendors and contractors 
• Ability to work independently and get things done in a fast-paced environment
• Ability to organize and handle a variety of tasks and projects simultaneously
• Strong communication, negotiation and relationship-building skills
• Ability to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
• Reliability and discretion: you will often learn of confidential matters
• Strong problem-solving skills and flexibility
• Strong can-do attitude and flexibility to pivot in a fast-paced environment 

Computer Systems 

• Proficient in MS Office (Word, PowerPoint, and Excel)
• Experience in and/or familiarity with Expense Management and Document Management Systems

Salary Information

To the extent this position is performed in New York City, the annual salary range for this role is $95,000 - $115,000.

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

#LI-OnSite

All qualified applicants will receive consideration for employment with JRM without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law. Eligible candidates must be work authorized to work in the United States without the need for employer sponsorship.