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Clinical Innovation Specialist

Remote

At Jukebox Health, our mission is to empower everyone to live safer, healthier, more independent lives at home. We partner with health plans to make homes safer and more accessible for older adults and high-needs populations. We achieve this by combining technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports nationwide. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.

We are seeking a Clinical Innovation Specialist to serve as a strategic clinical partner for enterprise health plan clients, providing specialized expertise in home-based interventions, risk stratification, and program optimization. This role leverages Jukebox Health's institutional knowledge in environmental modifications and LTSS populations to enhance our partners' wellness program outcomes and claims management effectiveness. The Clinical Innovation Specialist will maintain dedicated engagement with assigned client accounts through structured touchpoints and on-demand consultation, translating clinical expertise into measurable value for health plan partners.

Key Responsibilities

Clinical Program Design

  • Apply specialized knowledge of home safety, functional assessment, and environmental risk factors to identify members who would benefit from Jukebox programs
  • Conduct data reviews to identify clinical patterns suggesting environmental modification needs and DME recommendations that could prevent claim progression
  • Serve as clinical subject matter expert for program development, refinement, and evaluation
  • Develop and iterate on evidence-based protocols, eligibility criteria, and outcomes frameworks informed by Jukebox's cross-client experience

Data-Driven Decision Making

  • Partner with client and internal data teams to operationalize HIE data access
  • Develop and maintain risk stratification models and clinical surveillance systems for proactive member identification
  • Produce quarterly risk stratification model updates incorporating latest HIE data feeds, rolling average risk scores, predictive analytics, and model performance validation
  • Participate in Joint Operating Committee meetings with prepared analysis including member health trends, risk trajectory reporting, program performance metrics, and optimization opportunities

Clinical Consultation

  • Act as clinical voice in partner-facing conversations
  • Bridge clinical, claims, and program management functions, translating clinical complexity into operational decisions
  • Provide on-demand clinical expertise for time-sensitive decisions, protocol development, staff training, and vendor evaluations
  • Deliver QBRs with clinical effectiveness evaluation, evidence-based protocol modifications, and ROI projections

Qualifications

Required

  • Clinical degree or licensure (OT, PT, or related healthcare credential)
  • 5+ years of clinical experience with demonstrated expertise in home-based care, LTSS populations, or environmental modifications
  • Experience with health plan operations, care management, or utilization management
  • Strong analytical skills with ability to interpret claims data and clinical information
  • Excellent communication skills with ability to translate clinical concepts for diverse stakeholders
  • Experience developing clinical protocols, eligibility criteria, or program frameworks
  • Experience in a startup or high-growth healthcare environment

Preferred

  • Experience working with Medicaid managed care organizations or MLTSS programs
  • Background in risk stratification, predictive modeling, or population health analytics
  • Knowledge of home modification interventions, DME, or accessibility solutions
  • Experience with Health Information Exchange (HIE) systems and/or claims data and data integration
  • Familiarity with value-based care models and outcomes measurement

How We Invest In You

  • Generous company-funding of our health, vision, and dental plans
  • HSA plan with company seeding
  • FSA plan
  • Short and Long-Term Disability
  • Life and Personal Accident Insurance
  • Hospital Insurance
  • 401k immediately upon hire
  • Generous candidate referral program
  • Yearly wellness stipend 

Time Away

  • Unlimited PTO + 10 paid holidays 

Remote First Team

  • $1000 stipend towards work from home costs
  • Frequent team off-sites and get-togethers around the country
  • Collaborative team environment
  • Monthly Townhalls
  • High trust environment
  • A laptop and company swag upon hire

Compensation Range: $100,000 - $110,000/year

 

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