Social Media Manager

At Jungle Scout, we are on a mission to build the best Amazon competitive intelligence tools for Amazon sellers and brands.

We’re growing and we are looking to add a Social Media Manager to our Marketing team.

As Jungle Scout’s Social Media Manager, you’ll be the voice of our brand across all social platforms: LinkedIn, Instagram, TikTok, Facebook, and X. You’ll craft engaging content that resonates with our diverse audience of Amazon sellers, entrepreneurs, enterprise brands and e-commerce professionals. You’ll play a key role in building community, driving brand awareness, and showcasing Jungle Scout’s thought leadership in the ecommerce space.

Location: We’re a remote-first company and looking to hire this person anywhere between the PST - EST location, preferably based in Austin TX.Interested in learning more? Let’s get into the details:

Performance Objectives:

Maintain community and create content for a social audience of over 200K with educational and engaging social posts through various medias (video, photos, and data driven infographics) across LinkedIn, Instagram, Facebook, TikTok and X. 

Key Performance Objectives:

• We are looking for someone who can take Amazon market data and turn it into engaging social content to attract the right audience to our product. This person should be well versed on LinkedIn and able to create compelling posts to enterprise audiences. We are looking to grow our LinkedIn audience by 20%* this quarter, as well as our overall engagement and following across all channels. 
• You  will ideally be comfortable ghost writing social posts for our executive team on LinkedIn.  

Key Success Factors:

Behavioural Competencies:

The behaviors and soft skills needed to achieve the performance objectives.

Creative Thinking:

• The ability to generate fresh and innovative ideas for content that captivates and engages the target audience.

Communication:

• Strong verbal and written communication skills are essential to crafting compelling, clear, and effective social media copy that resonates with diverse audiences.

Adaptability:

• Social media trends evolve quickly, and the ability to adapt to new platforms, tools, and industry changes is crucial for staying relevant.

Collaboration:

• The ability to work effectively with cross-functional teams (marketing, product, customer success) to align messaging and ensure social media initiatives support broader company goals.

Problem-Solving:

• Handling unexpected challenges such as negative comments, technical issues, or rapidly shifting trends requires quick, effective decision-making and a solution-oriented mindset.

Time Management:

• Juggling multiple tasks, such as content creation, scheduling, engagement, and reporting, while meeting deadlines and maintaining a consistent posting cadence across platforms.

Attention to Detail:

• Ensuring that posts are error-free, brand-aligned, and consistent with the overall voice and tone of Jungle Scout, paying close attention to content quality and audience interaction.

Curiosity and Willingness to Learn:

• Staying curious about new social media trends, tools, and best practices, and continuously seeking opportunities to learn and improve.

Required Skills & Experience:

Experience:

• Ideally 3-5 years of experience as an in-house social media manager. Experience in SaaS would be an advantage. 

Technical Skills:

• Social media strategy 
• Light video editing
• Copywriting
• Social media graphic design
• Scheduling and posting

Jungle Principles:

The following principles align with the #intrapreneurship #passion #multiply #scrappy  nature of the Social Media Manager role.

Intrapreneurship: This role requires taking initiative and ownership in crafting content that drives engagement and community growth, much like an entrepreneur within the company. You’ll also need to innovate with fresh ideas and handle the responsibility of managing social platforms.

Passion: Creating engaging content, interacting with the community, and representing the brand requires enthusiasm. You’ll be passionate about e-commerce, Amazon, and Jungle Scout’s mission to connect with the right audience.

Multiply: As a key member of the Demand Generation team, you’ll collaborate across departments and multiply your impact by contributing to thought leadership, creating viral content, and growing the company’s reach on LinkedIn and other platforms.

Scrappy: Handling multiple platforms, video editing, copywriting, and graphic design requires a resourceful, hands-on approach. You’ll need to manage tasks efficiently, work with limited resources, and adapt quickly to new trends.

Note: The one constant in our evolving, dynamic environment is change. Needless to say, you’ll never get bored ;) The responsibilities listed above are our needs today but we are keeping future needs & opportunities in mind when hiring for this position. We value adaptability and a growth mindset in team members. Although it’s not promised, the successful candidate should be prepared for the possibility that their role may evolve over time as our business strategies and priorities change.

What you’ll get:

💥The BEST team. You’ll work alongside the smartest, most passionate, and kindest humans day in and day out making work fun.

💥Remote-first culture. Jungle Scout has been remote-first since day one. We believe team members should work from the place where they do their best work. Whether that's working from home, in office at one of our hubs, a co-working space.

💥 A growth culture! We have tons of opportunities for you to elevate your skills and take you to that next step; we are here to help you find the ones that matter most to you through exposure and training.

💥 Ability to make impact! Although it’s a highly collaborative culture, team members are empowered to work autonomously and take extreme ownership of their work. You'll have the opportunity to truly make a difference and impact our customers.

💥 Competitive compensation packages! We structure our compensation packages to reward our team members' contributions to our company's success - you’ll have a bonus tied to performance and will be invested into our long-term success with Equity. 

💥 Flexible Time Off. With our generous PTO and recognition of local holidays, escape to the beach, recharge mentally, or use your Volunteer Time Off (VTO) to give back through volunteering.

💥 Comprehensive Health Benefits & Retirement Program. We offer comprehensive healthcare and retirement matching plans for eligible employees.

💥 Paid Parental Leave Policy. Jungle Scout values the importance of family and offers a paid parental leave that provides the support and flexibility you need to embrace this special time in your life. We also offer a ramp-back period for a seamless transition for you and your family.

About Jungle Scout

Jungle Scout is the leading all-in-one platform for selling on Amazon, supporting more than $50 billion in annual Amazon revenue and 10 global Amazon marketplaces. Founded in 2015 as the first Amazon product research tool, Jungle Scout today features a full suite of best-in-class business management solutions and powerful market intelligence resources to help entrepreneurs and brands manage their ecommerce businesses. 

The Jungle Scout team is a group of smart, motivated, and fun-loving professionals working hard to help our customers achieve success. We have a remote-first culture with employees across the world as well as in our hub offices in Austin, TX and Vancouver, BC. We believe team members should have the opportunity to choose the work environment that works best for them, so we give our team members the option of working from home, at one of our hub offices, or from a co-working space.

We prioritize Diversity, Equity, and Inclusion 

At Jungle Scout, we recognize the value of different experiences, backgrounds and cultures. We hire intentionally, with this in mind.

Jungle Scout is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Jungle Scout are contingent upon clear results of a comprehensive background check. Background checks will be conducted on all final candidates prior to start date.