Senior Automation QA Engineer

About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we’ve connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we’re transforming the future of professional services.
Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles

About the Role

As a Senior Automation QA Engineer, you will play a critical role in ensuring the quality and reliability of our backend systems and payment processing solutions. This role is primarily focused on backend and API testing, requiring strong SQL and C# programming skills. You will work with cutting-edge finance tools, collaborate with a highly skilled payments team, and contribute to CI/CD-driven test automation. The ideal candidate is a technical QA expert with deep experience in backend testing, API validation, and data integrity verification, who can also bring fresh ideas to improve QA processes.

What You’ll Do

• Develop and maintain automated tests for backend and API services, ensuring stability and high-quality releases.
• Write complex SQL queries to validate data integrity and accuracy in financial transactions.
• Utilize C# for test automation, integrating with existing frameworks and backend services.
• Conduct API testing using tools such as Rest Assured, Postman, or similar.
• Collaborate closely with developers, product managers, and US-based team members to ensure robust test coverage.
• Drive CI/CD automation, ensuring seamless integration of tests within the development pipeline.
• Support and contribute to the transition from Selenium-based UI testing to more integration tests.
• Analyze test results, troubleshoot failures, and optimize automated test coverage.
• Identify opportunities for process improvements and contribute to the evolution of QA best practices.

What We’re Looking For

• 8+ years of experience in test automation, with a strong focus on backend and API testing.
• Strong SQL proficiency, with the ability to write and optimize complex queries.
• Hands-on experience with C# programming, particularly for automation testing.
• Proven experience with API testing tools (e.g., Rest Assured, Postman, or similar).
• Deep understanding of testing strategies and the testing pyramid, ensuring efficient test automation at all levels.
• Experience working with CI/CD pipelines, integrating automated tests for continuous deployment.
• Exposure to financial domain and payment processing systems.

Why Join Our Team
At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time. 

Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
•    Data driven: Data decides, not egos
•    Courageous: We take risks and challenge the status quo
•    Innovative: We're constantly learning, creating, and adapting
•    Lean: We focus on customers, using lean testing to learn how to serve them best
•    Humble: Past success is not a guarantee of future success
If these things matter to you, come join the team here at JustAnswer!

Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent
By submitting your application and participating in the interview process, you acknowledge and consent that artificial intelligence (AI) technology may be used to record, transcribe, analyze, and rank interview responses. The AI system is designed to assess candidates based on the position requirements to support our hiring decisions. 
•    Your interview may be recorded and/or transcribed for evaluation purposes. 
•    AI-generated rankings do not serve as the sole basis for hiring decisions; human review will be incorporated in the hiring decision. 
•    We take reasonable measures to protect your data in accordance with applicable privacy laws and company policies. 
•    If you do not consent to AI recording and evaluation, please refrain from submitting your application or contact us for alternative arrangements. 
By proceeding with your application, you affirm that you have read and understood this disclaimer and consent to the use of AI in the interview process. 
#LI-REMOTE