Associate General Counsel

About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we’ve connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we’re transforming the future of professional services.

Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.

About the Role 

As the Associate General Counsel, you will provide advice and assistance on a wide range of legal matters including corporate governance and transactions, product, ads/marketing, intellectual property, commercial contracts, compliance, and other areas. You will be part of a small but mighty, fast-moving, agile, high-energy and collaborative legal team that impacts the company’s internet platform and other aspects of its business.  

As the Associate General Counsel, you'll leverage your strong interpersonal skills, business judgment expertise, and strategic thinking to work closely with finance, product, marketing, business development, and other cross-functional teams to provide legal counsel on various issues. You will have the opportunity to own numerous complex projects and will be a critical legal resource to the company.  If you're passionate about tech, love solving complex problems, and want to make a meaningful impact on a company at the forefront of its industry, this is the role for you. 

🎯 Why You’ll Love Working With Us
💡 Innovative Culture: We’re a mission-driven, AI-forward company that encourages creativity and outside-the-box thinking.
🤝 Collaborative Team: Work with smart, kind, and passionate people who support one another.
🚀 Big Impact: Your work will directly shape the future of our platform and company.
🌍 Global Reach: Join a company with international impact and a diverse user base.
🧘 People-First Values: We prioritize well-being, growth, and meaningful work-life balance.

What You’ll Do 

• Respond promptly and effectively to legal issues and requests from internal functions.  
• Advise various teams with respect to laws and regulations applicable to the company’s business and platform and assist teams in evaluating legal risks.  
• Drive and advise on corporate and entity governance and securities matters, including board meetings, stock administration, investor matters, and scaling a corporate governance program.
• Oversee and manage the legal team’s product/go-to-market, marketing/advertising, intellectual property, and commercial contract functions.
• Provide advice with respect to privacy and intellectual property matters. 
• Assist with litigation and disputes involving the company.
• Support the human resources, customer support, and expert marketplace operations as needed.
• Develop, roll out, and train employees on legal issues and company policies and compliance programs. 
• Own legal projects from end to end, operating independently and efficiently in a dynamic environment.

What We’re Looking For 

• 12+ years of relevant legal experience with ability to work both independently and with a team, including law firm experience and a minimum of 3 years in-house experience at a technology or e-commerce company.  
• Direct management experience leading other attorneys and support staff.
• Strong background in corporate law, corporate governance and transactions, product counseling, commercial and go-to-market legal functions, regulatory compliance, and consumer protection.
• Experience working on class action litigation and consumer protection issues. 
• Proven experience communicating complex and nuanced legal issues using common sense language that is both approachable and easy to digest.
• Excellent written and verbal language skills are required.  

Remote From these States
California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin.

Pay Transparency
JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions.    

Why Join Our Team
At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time. 

Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
•    Data driven: Data decides, not egos
•    Courageous: We take risks and challenge the status quo
•    Innovative: We're constantly learning, creating, and adapting
•    Lean: We focus on customers, using lean testing to learn how to serve them best
•    Humble: Past success is not a guarantee of future success
If these things matter to you, come join the team here at JustAnswer!

Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.

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