Senior Product Marketing Consultant

About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we’ve connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we’re transforming the future of professional services.

Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.

About the Role

JustAnswer is on a mission to help people by connecting them with verified Experts—from doctors to mechanics—through fast, accessible, and trustworthy online conversations. As we evolve our platform with cutting-edge AI+Human capabilities, we’re looking for a Product Marketing Consultant for a 6-month contract to take the lead in positioning and launching our AI Conversation Wizard—a tool designed to help Experts communicate more effectively and empathetically with customers.

This is a high-impact role at the intersection of product, marketing, and user experience. You’ll work closely with Product, Quality, and Expert Experience teams to ensure this game-changing tool is understood, adopted, and loved by our Expert community.

What You’ll Do

• Go-to-Market Strategy: Craft and execute comprehensive go-to-market plans for the AI Conversation Wizard, from internal beta through full rollout.
• Positioning & Messaging: Define and continuously refine product positioning and messaging to resonate with Experts and internal stakeholders.
• Expert Engagement: Develop compelling materials (videos, guides, campaigns) that clearly communicate how the Wizard enhances communication and customer satisfaction.
• Product Feedback Loop: Gather insights from Experts and internal teams to inform product development and iterate messaging.
• Launch Planning: Coordinate cross-functionally to align launch timing, support, training, and communication.
• Performance Analysis: Measure and report on adoption, engagement, and impact of marketing efforts to optimize strategy and drive usage.

What We’re Looking For

• 5-10 years of experience in product marketing, ideally in B2B SaaS or tech-forward consumer platforms.
• Proven success in marketing AI-powered tools, productivity solutions, or communication platforms.
• Exceptional written and verbal communication skills—you know how to translate complex features into clear, benefit-driven messaging.

Remote From these States
California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin.

Pay Transparency
JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions.    

Why Join Our Team
At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time. 

Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
•    Data driven: Data decides, not egos
•    Courageous: We take risks and challenge the status quo
•    Innovative: We're constantly learning, creating, and adapting
•    Lean: We focus on customers, using lean testing to learn how to serve them best
•    Humble: Past success is not a guarantee of future success
If these things matter to you, come join the team here at JustAnswer!

Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.

#LI-Remote