Business Analyst Consultant - ServiceNow

ABOUT KALLES GROUP:

Everyone deserves to be secure. Our mission at Kalles Group is to help secure the future for companies of all shapes and sizes.

While our expertise spans multiple disciplines, our method remains consistent: building trust and relationship with people -- whether you are a client, a consultant, or--in this case--a candidate.

No matter what role you come from--whether you're an executive or just starting your career-you can expect our highest level of attention and respect. We want to find the right fit for each role, but we also want you to find the right fit for your career.

We believe the best way to show you what our team is like is to treat you like you're already a part of it. We hope you'll consider joining our team of experienced professionals who are building their careers at Kalles Group—and having fun while doing it.

WHAT YOU WILL DO:

As a Business Analyst Consultant, you will work with our client's technical staff to define, document and prioritize scope of work for a rebranding initiative. The initiative touches all parts of the organization including systems, applications, websites, and intranet sites. 

• Customer Engagement:  Deeply understand the customer’s business capabilities, processes, needs, user feedback and be able to work with business stakeholders and product owners to synthesize all of that into a prioritized set of user-centric functional and technical requirements.
• Requirements Gathering: Gather, analyze, and document solution requirements. Facilitate user story creation and backlog grooming in an agile delivery environment. 
• Data Analysis: Analyze data and documents from enterprise applications.
• Project Delivery: Fully understand work effort and prioritize appropriately.  Using Agile practices, perform test configurations and develop changes to meet requirements.  Act as liaison between IT delivery team and business teams.
• Prototyping: Organize or lead prototype development, participate in demos & user acceptance reviews, work with technical leads on the creation of design documents and artifacts
• Quality: Work closely with QA to ensure systems are built and configured to requirements and design specification, coordinate the development of the test plan, test cases and facilitation of UAT.
• Communication: Key partner in communications for project owners and project managers, assisting with development of content and delivery of project communications and stakeholder management

 

ABOUT YOU:

• Your values:
  • Integrity: You believe in doing the right thing, even when it's uncomfortable, seemingly inefficient, or costly.
  • Purposefulness: You have a desire to serve others with your skillset and an openness to continuous learning and growth.
  • Ownership: You stick to your commitments, follow up with action, and seek clarity in communication & expectations.
    
    
• Your experience:
  • BS in a technical field
  • Business requirement elicitation techniques, options prioritization and analysis, translation to technical functional and non-functional requirements, solution design, test planning, change management, vendor management.
  • Ability to facilitate small teams, guiding work delivery and quality.
  • Experience with identity and access management
  • Experience with cloud platforms (Azure, Databricks, Snowflake)
  • Experience with data integration tools (Alteryx, Power BI, Tableau)
  • Strong interpersonal and customer relationship skills, including the ability to communicate to multiple levels of the organization and with non-technical partners to derive technical requirements and priorities.

WHAT WE OFFER:

• Competitive salary with opportunities for additional incentives. Salary range for this role is $125,000-155,000 per year, dependent on experience.
• Employer contribution towards Medical, dental, vision, and pharmaceutical coverage.
• 401(k) plan with matching up to 4% (subject to enrollment guidelines) and life insurance benefits
• 15 days of Paid Time Off, PLUS 8 paid company holidays and 2 flexible holidays for anything you want to celebrate!
• Work/life balance – we know there’s more to life than work! We encourage our team to pursue other passions, get outside, and spend time with family. We work with clients and consultants to set expectations for a manageable workload.

LOCATION:

This role has some on-site requirements at our client's Seattle location, so we are only considering candidates who live within commuting distance to Seattle, WA.

HOW TO APPLY:

Please fill out the form below (including uploading your most recent resume) and we'll be in touch! We know imposter syndrome can be a barrier to many great applicants. We hope you'll still consider applying. That's why we've made the application process as short and simple as possible.

Even if you're not a fit for the role, you can expect to hear back from us! We want you to have the best experience as a candidate, so please feel free to share feedback at any stage of the process to talent@kallesgroup.com.

Kalles Group is an equal-opportunity employer and does not discriminate on the basis of creed, nationality, race, ethnicity, disability, gender, or other protected class.