Senior Release Engineer

About Karbon

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.

We are seeking a Senior Release Engineer who thrives in a collaborative, high-performance environment. This role is critical to ensuring our software deployments are smooth, timely, and meet the high standards our customers expect. You'll work cross-functionally across engineering, QA, operations, and product teams, coordinating every stage of the release lifecycle. Your leadership will ensure the integrity of our production environments and drive continuous improvements to our release processes.

Please note that this is a 12-month contract.

Key Responsibilities

• Plan and Schedule Releases: Develop and manage detailed release plans, define scope and timelines, and ensure coordination across multiple teams.
• Coordinate Across Functions: Act as the release liaison between engineering, testing, operations, and business stakeholders to guarantee seamless integration and deployment.
• Manage Release Risks: Identify and mitigate risks related to technical failures, security vulnerabilities, and potential business disruptions.
• Communicate Clearly: Keep internal and external stakeholders informed with regular updates on release status, potential issues, and changes.
• Ensure Quality Assurance: Champion adherence to quality standards and ensure that releases comply with internal policies and established procedures.
• Evaluate Post-Release Performance: Monitor the success of each release, collect feedback, and identify opportunities for improvement.
• Optimize Automation: Work with DevOps team to leverage and enhance CI/CD pipelines to streamline deployment workflows and reduce manual effort.
• Maintain Documentation: Own and update comprehensive release documentation, including deployment plans, runbooks, and retrospectives.
• Foster Stakeholder Relationships: Build strong partnerships across departments and manage expectations proactively.
• Drive Continuous Improvement: Lead efforts to enhance release processes, reduce friction, and support rapid, safe deployments.

Success

Success in this role will be measured by:

• Improved Release Metrics: Reduced release-related incidents and shortened cycle times.
• Increased Predictability: Higher percentage of releases delivered on time and on scope.
• Stakeholder Confidence: Strong satisfaction from internal teams and customers with the release process.

Qualifications

• Experience managing complex release cycles and showing measurable improvements in a fast-paced SaaS environment.
• Familiarity with common CI/CD tools such as GitHub Actions and Jenkins with Azure.
• Knowledge of database deployment practices, including dacpacs, is a plus.
• Comfortable working with testing tools like Cypress, Postman/Bruno, and Rainforest QA.
• Understanding of logging and observability tools, particularly Elastic (ELK Stack).
• Demonstrated ability to coordinate across globally distributed teams.
• Excellent organizational, communication, and stakeholder management skills.
• A continuous improvement mindset and a passion for building efficient, scalable processes.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada, and the Philippines
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that promotes high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and values openness

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!