About Karbon

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.

Lead Implementation Architect

Remote Position

About the Role

As a Lead Implementation Architect at Karbon, you’ll be the technical lead on data migrations and integrations, shaping how our customers transition into Karbon’s platform. You’ll architect and oversee migrations from document management systems (Google Drive, SharePoint, Dropbox, OneDrive, etc.) and practice-critical tools, while mentoring a small team to execute on your vision.

This is a hybrid role: you’ll set the blueprint for scalable processes, frameworks, and tooling — while also dedicating some capacity for hands-on delivery. Over time, you’ll transform implementation work from one-off projects into repeatable, scalable solutions. You’ll also partner closely with Product and Engineering to influence the roadmap for productized integrations and define when to create services packages for custom solutions.

What You’ll Do

• Architect & Deliver: Scope, design, and lead technical migrations, with hands-on delivery for complex or high-impact projects.
• Build Scalable Tooling: Develop lightweight automation and integration solutions (APIs, scripts, no-code platforms) that streamline migrations and set the foundation for repeatable processes.
• Mentor & Guide: Provide technical leadership to a small internal team, with the potential to expand capacity as demand grows.
• Standardize: Create migration playbooks, templates, best practices, and customer-facing resources to drive consistency and scalability.
• Collaborate Cross-Functionally: Partner with Sales Engineers, Implementation Managers, and CSMs for pre-sale scoping and handoffs. Work with Product Managers and Engineers to influence productized connectors and determine when services should maintain custom solutions.
• Escalation Point: Act as the go-to expert for challenging technical and data issues during implementations.
• Shape the Future: Identify patterns in customer needs, and drive the balance between product roadmap solutions and scalable services packages.

About You

• 5–8 years of experience in a technical implementation, integrations, or solutions delivery role.
• Strong working knowledge of REST APIs, JSON, and modern web technologies.
• Experience building prototypes, integrations, or migration tooling using APIs, no-code platforms (e.g., Make.com, Zapier, Tray.io), or light scripting (Python, JavaScript, etc.).
• Proven ability to mentor and guide junior technical staff.
• Skilled at working cross-functionally with Customer Success, Engineers, and Product Managers.
• Excellent problem-solving and communication skills, with a bias for action and a drive to help customers reach “done.”

Bonus Points If You Have

• Experience with document management migrations (Google Drive, SharePoint, OneDrive, Dropbox).
• Familiarity with accounting or practice management software (CCH, Wolters Kluwer, Intuit, Xero, Sage, IRIS, etc.).
• Knowledge of OAuth2, SSO, and SaaS authentication models.
• Background in a customer-centric SaaS or scaleup environment

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!