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Barista

Los Angeles, CA

About Kasa

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.

Location: State specific location - LOS ANGELES

The Role

We are seeking an experienced Barista to join our California Portfolio team. As a barista, you will have end-to-end ownership over the on-the-ground operations for STILE Downtown Los Angeles. In this role, you will prepare and craft a variety of refreshing beverages for our guests. This position is ideal for someone who has worked previously in a juice bar or coffee house, as a barista or bartender preparing coffee drinks, fresh drinks, or cocktails. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

About the Team

This role is a part of our California Portfolio Operations. Our department's mission is to ensure our guests have a seamless experience. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.

Day in the life of a Kasa Barista

Like many operations roles, there is no ‘typical day.’ Your role will involve a wide range of activities tending to the hotel operation. As a Barista, your day is dynamic and customer-centric, focusing on delivering exceptional service at the café or coffee bar. Beginning by setting up the coffee station, your warm welcome to guests includes crafting specialty coffees and teas while managing transactions with precision. Beyond the counter, maintaining café cleanliness and collaborating with the front of the house staff to ensure a smooth service flow are integral. Your role extends to educating guests on coffee blends and methods, while actively contributing to café upkeep and cleanliness throughout the day. Ultimately, your dedication lies in curating memorable experiences through the art of coffee-making and hospitality.

Key Responsibilities:

  • You'll greet and serve drinks guests in a warm, approachable, and hospitable manner.
  • Manage cash and credit transactions accurately and with ease.
  • Operate standard bar, coffee, and juice equipment.
  • Take pride and be passionate about your product, upselling when possible.
  • You'll ensure that all health code standards are followed to prevent the spoiling of food and beverages.
  • Maintain clean and sanitary work area, including tables, barista equipment, refrigerators etc.
  • Unpack deliveries, stock items, and complete comprehensive inventory for juices, spices and fresh ingredients.

Experience/Requirements

  • 1 year of experience in a similar or supportive role is preferred.
  • 1+ years of guest service experience.
  • Food Handler Certificate (if applicable)
  • You enjoy technology, have worked with it in past roles, and you're eager to learn new systems and platforms to make you better at your job
  • You're flexible in your schedule and can work afternoon/evening shifts including weekends + holidays
  • You have reliable transportation
  • You're comfortable lifting items up to 50 pounds
  • You can handle stressful situations with a calm and positive demeanor

Plus if...

  • You pride yourself on your communication and organizational skills

In one year, you will succeed at Kasa by having:

  • Established yourself as a top operations performer by consecutively reaching monthly quality goals
  • Set a high bar for quality standards and guest satisfaction within your market
  • Become an invaluable resource to our team, beyond your knowledge of property operations
  • Supported critical cross-departmental Kasa projects

 

Curious about the Kasa experience? Save 15% when you book on kasa.com

 

Benefits

  • ✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.

  • 💰 The Pay: The starting base pay range for this role is $20 per hour and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.

  • 🙌 Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.

  • 🩺 Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.

 

Who We Are

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.

Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

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