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Laundry Attendant

Portland, OR

About Kasa

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.

Location: Portland, Oregon

Time Commitment: Approximately 40-50 hours

Anticipated Schedule: Varies by business need

The Role

Kasa's hospitality operations rely on tech-driven tools & systems to deliver a flawless experience for guests, local property partners, and neighbors and help travelers feel at home in a new area. As a member of our onsite team you will experience and develop relationships with guests that will compel them to return.

About the Team

This role is in our Portfolio Operations department. Our mission is to ensure our guests have a seamless in-unit experience. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.

A Day in the life of a Kasa Laundry Attendant

As a Laundry Attendant with Kasa, you will play a crucial role in ensuring the cleanliness and availability of linens, towels, and other hotel textiles for guest use. Act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.

  • Operate industrial laundry equipment including washers, dryers, and ironing machines to clean and process linens, towels, and other textiles.
  • Sort, fold, and stack clean linens following established hotel standards to ensure quality and presentation.
  • Inspect linens for stains, tears, or damage, and report any issues to the Housekeeping Supervisor.
  • Maintain cleanliness and organization in the laundry area, including machinery and storage areas.
  • Adhere to proper procedures for handling soiled linens, ensuring compliance with health and safety standards.
  • Monitor and control inventory levels of linens and supplies, reporting shortages or discrepancies to management.
  • Coordinate with the Housekeeping team to ensure timely delivery of clean linens to guest rooms and other hotel departments.
  • Utilize our task management software to complete a checklist for each checklist, and upload the required photos for each area.
  • Assist with cleaning guest rooms as needed.

Experience

  • Extremely motivated team player with a desire to get things done!
  • Must be effective in handling problems in the workplace including identifying issues in the hotel, and reporting to the Housekeeping Manager.
  • Ability to be flexible, and pivot when necessary.
  • Readily available and approachable for all guests while providing excellent guest service.
  • You're comfortable lifting objects up to 25-50 pounds and standing or walking for up to 8 hours a day.

Plus if...

  • 1-2 years of experience in Housekeeping.

In one year, you will succeed at Kasa by having:

  • Become a PRO at our task management software, Breezeway.
  • Provided fearless feedback about our systems, and how we work!


Curious about the Kasa experience? Save 15% when you book on kasa.com

 

Benefits

 

  • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.

  • The Pay: The starting base pay range for this role is between $20 and $21 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.

  • Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.

  • Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.

  • Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.

  • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!

 

Who We Are

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.

Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

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