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Head of Revenue

Remote

About Kasa

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.

Location: US (flexible, with travel to properties as needed)
Reports to: Chief Commercial Officer 

Role Overview

We’re looking for a Head of Revenue to lead revenue strategy and execution across our portfolio of apart-hotels and traditional hotel properties in the US. This role is not just about pricing rooms. It’s about building a high-performing, tech-enabled revenue organization that integrates tightly with sales, marketing, distribution and operations to deliver a unified, best in class, commercial strategy.  This is a role for a mature leader who has operated at scale and also built and grown teams.  

You’ll set the revenue strategy, manage the revenue team, design and implement processes and tools, and ensure that performance targets are consistently achieved (and exceeded).  

Key Responsibilities

Revenue Leadership & Team Development

  • Lead, coach, and develop the revenue management team, fostering a culture of accountability, continuous learning, and innovation.
  • Design and deliver ongoing training for both the revenue team and cross-functional stakeholders (operations, sales, marketing, leadership) to build commercial acumen across the business.
  • Define standard operating procedures (SOPs), playbooks and special event strategies to ensure consistency and best practice proliferation across all properties, regions and functions.

Strategy & Execution

  • Oversee revenue performance for all properties in the portfolio, balancing apart-hotel and traditional hotel dynamics.
  • Develop and implement commercial strategies in partnership with operations, sales and marketing, ensuring pricing, distribution, and demand generation efforts are fully aligned.
  • Own the budgeting and forecasting process, ensuring accuracy, buy-in, and integration into the wider operational and commercial plans.

Tools, Automations & Reporting

  • Identify and implement automations, tools, and reporting frameworks that drive efficiency, accuracy, and proactive decision-making, with a focus on innovation and evolution past industry standard practises
  • Continuously improve data visibility and insights for senior leadership, property teams, and peers.
  • Ensure that systems and tools are configured and maintained to provide optimal ongoing decision support for commercial strategy
  • Partner with internal product management and external vendors to evolve systems, leveraging AI-driven tools where appropriate, constantly questioning the status quo.
  • Lead change management for technology implementations, ensuring successful implementations, organizational buy-in, ROI realization, and long term, sustainable usage. 

Stakeholder Collaboration

  • Work closely with operations, sales, marketing, distribution and finance to ensure revenue strategy is understood, adopted, and supported across the organization.
  • Act as the bridge among revenue management, operations and owners, translating data into actionable decisions and ensuring strategies land effectively at the property level.

Qualifications

  • 15+ years of progressive revenue management experience in hospitality, with at least 10 in a leadership role.
  • Broad revenue management experience across major US markets, under a variety of operating models (i.e. management companies, brands, ownership groups, small and large companies)
  • Experience managing both traditional hotel and apart-hotel inventory preferred, hotel style is required.
  • Strong analytical mindset, with proven success in forecasting, budgeting, and performance optimization.
  • Demonstrated success in cross-functional leadership—comfortable influencing marketing, sales, distribution and operations leaders with a track record of building trusted relationships with owners and operators.
  • Familiarity with automation, BI tools, RMS, CRS, PMS and distribution platforms.
  • Willingness to be disruptive and think beyond the traditional ways of working in hospitality RM 
  • Excellent communicator, trainer, and coach.

What Success Looks Like

  • A motivated, capable revenue team operating with clear SOPs and accountability.
  • Improved forecast accuracy, revenue performance, and efficiency through tools and automation.
  • Successful implementation and rollout of new technology, measured by improved revenue and profits and increased efficiency
  • Stronger collaboration across Sales, Marketing, and Operations, moving the business toward a unified commercial strategy.
  • Trusted relationships with owners, and broad internal and external confidence in Kasa’s commercial strategy

First 60 Days

  • Successful completion of property “health checks” driving low hanging fruit recommendations that unlock revenue opportunity
  • Plan for improvements to core processes (i.e. forecasting, pricing, revenue strategy meetings), and execution of early stages 
  • Reorganized team and property deployment to support sustainable revenue growth
  • Roadmap for additional recommended tools, visualizations, data sources or technology enablers 
  • Successful implementation of a new revenue management system

One year key outcomes

Demonstrated NetRevPAR growth in key marketsImplemented commercial plan for turn-around assets, with demonstrated positive trajectorySuccessful implementation of core revenue management technology and tools, with demonstrated ROI Successful definition and execution of SOPs for core processes, and a learning and development roadmap for upskilling and continuous learningHigh performing team poised to handle portfolio growth and continued same-store profitable revenue growth Increased confidence in Kasa’s commercial strategy as measured by owner sentiment and portfolio growth

Curious about the Kasa experience? Save 15% when you book on kasa.com

 

Benefits

  • Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa’s across the country!
  • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
  • The Pay: The starting base pay range for this role is between $195,000 and $225,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
  • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates. 
  • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work.
  • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match. 
  • Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most.
  • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more!

 

Who We Are

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.

Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

A Note on Recruiting & Job Scams

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

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