Production Supervisor

Who We Are

Kate McLeod creates solid body care that delivers the most concentrated moisture on earth, harnessing the power of pure plant butters. Our waterless formulas melt nature’s most nourishing ingredients directly into your skin, without dilution or fillers.

We’re best known for The Body Stone™—a moisturizing lotion bar that melts on contact with dry skin, delivering a deep-conditioning treatment that’s clinically proven to boost moisture levels and keep you hydrated for 72 hours.

About the Role

We are seeking a dynamic and experienced Production Supervisor to oversee the daily production of our portfolio of waterless moisturizers. You thrive in a fast-paced, hands-on environment and bring a strong focus on team leadership, problem solving, and operational excellence. In this role, you’ll lead and mentor a team of production assistants to achieve daily goals, drive ongoing process improvements, and ensure we uphold our commitment to producing innovative, high quality products. You will also play a key role in supporting our long-term growth through working to scale our production processes for our next phase of business.

Key Responsibilities

Daily Production Supervision

• Lead and supervise daily production operations to ensure efficiency, compliance, and alignment with company policies and regulations, based on shift priorities and schedule.
• Inspect raw materials and finished goods to ensure they meet quality standards, including sensory and visual evaluations.
• Guide the team through formula troubleshooting and machinery issues as needed.
• Maintain appropriate raw material inventory levels.

Team Leadership and Performance Management

• Lead and mentor production staff, communicate updates, and proactively address challenges to ensure consistent adherence to standards and continuous growth.
• Train and develop team members on SOPs, safety practices, and new product formulations, reinforcing a culture of learning and operational excellence.
• Monitor individual and team performance, provide timely feedback, and support skill development to drive accountability and improvement.
• Assist in recruitment and hiring of any production positions.

Operational Planning & Process

• Assist in the development of production schedules and staffing plans, using forecasts, team capacity, and material availability to most efficiently utilize resources.
• Collaborate with Operations leadership to drive increases in production capacity by supporting the evaluation of equipment needs, process changes, and team structure.
• Assist in continuous improvement initiatives by identifying operational inefficiencies or bottlenecks, and propose data-driven recommendations for process optimizations.
• Work alongside R&D team to develop production-ready processes for all new products and coordinate their rollout with the team to ensure adherence to launch timelines and standards.

Compliance & Safety

• Ensure all SOPs are consistently maintained, regularly reviewed, and promptly updated to reflect current practices, regulatory changes, and process improvements.
• Maintain accurate daily production data, including batch records, ingredient usage logs, waste reports, equipment cleaning and maintenance logs, and any deviations from standard processes.
• Prepare for and lead internal and external audits or inspections, ensuring that all records are complete, easily accessible, and meet regulatory expectations.
• Maintain ingredient standards, review quality and regulatory documentation for all raw materials upon receipt, and flag any discrepancies promptly.
• Maintain a clean, safe, and organized work environment, ensuring all equipment is properly cleaned and maintained and that all health and safety guidelines are followed.

Qualifications

• Minimum 3 years of supervisory experience in a manufacturing or production environment; skincare, CPG, or food production experience required.
• Associates degree or equivalent technical degree in a related field, preferred.
• Proven ability to lead and motivate teams across multiple production lines and product types.
• Familiarity with cosmetics compliance, including GMP, health and safety standards, and production SOPs.
• Experienced with G-Suite (Gmail, Sheets, Docs) and Microsoft 365 (Excel, Powerpoint, Word).
• Exceptional organizational skills with strong attention to detail.
• Demonstrated ability to problem-solve and lead under pressure.
• Highly adaptable with the ability to manage multiple projects at once and reprioritize as needed.
• Strong cross-functional collaboration and communication skills (both verbal and written). 

Requirements

• Ability to maintain quality control and cleanliness standards
• Ability to lift 55 pounds repeatedly and frequently push, pull, squat, bend, and reach
• Ability to operate knives and other equipment as needed
• Ability to stand/walk for up to 8 hours during shifts
• Ability to work safely with chemicals and other ingredients

Schedule:
Monday-Friday 8am - 6pm, with the flexibility for some weekends/holidays.

Salary: $65-80k based on experience
You will report to the Manager, Operations.

Kate McLeod is committed to building a diverse team and fostering an inclusive culture. We are proud to be an equal opportunity employer. We welcome our employees’ differences in race, religion, gender, sexual orientation, age, veteran status, disability, pregnancy, medical conditions, among other characteristics.