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Inside Sales Representative SMB, MSP

Chicago, Illinois, United States; Remote, US

Description

Keeper is hiring a driven Inside Sales Representative SMB, MSP to join our high producing sales team. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. 

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new MSP relationships in this pivotal role!

About Keeper

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As an ISR SMB, MSP, you will  play a critical role in driving Keeper Security’s MSP channel growth within the assigned territory. This position focuses on new partner development, inbound lead qualification, and revenue expansion within small-to-midsized MSP accounts. You will work closely with an MSP Account Manager to ensure comprehensive territory coverage, exceptional partner support, and consistent pipeline growth.

Responsibilities

  • Qualify and respond promptly to inbound leads, ensuring a strong first impression of Keeper’s MSP program and products
  • Manage day-to-day partner requests for pricing, training, and renewals while identifying expansion and cross-sell opportunities
  • Conduct engaging virtual demos that articulate Keeper’s value in cybersecurity, password management, and privileged access solutions
  • Research and reach out to potential MSP, MSSP, and Telco partners to generate new pipeline and drive program adoption
  • Work in tandem with the ISR 2 to transition growing accounts to strategic management while maintaining territory continuity
  • Participate in sales training and enablement activities to build expertise in Keeper’s portfolio and develop into a future ISR 2
  • Utilize CRM (Salesforce) and reporting tools to maintain accurate records of activity, pipeline status, and forecast accuracy
  • Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

  • 2+ years of experience in inside sales, channel development, or B2B SaaS sales
  • Foundational knowledge of the MSP and cybersecurity landscape
  • Excellent communication and organizational skills with a strong attention to detail
  • Proven ability to manage multiple accounts and tasks simultaneously, deadline driven
  • Comfort with virtual presentations, demos, and CRM-based sales workflows
  • Experience working with a Customer Relationship Management tool, Salesforce is highly preferred
  • Proficiency with Microsoft Office & Google Suite programs preferred
  • A positive mindset, team-oriented, results driven, and organized
  • Ambition to grow into a senior sales or strategic account role within Keeper’s MSP organization
  • Willingness to travel up to 10%

Benefits

  • Medical, Dental & Vision (Inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401k (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification:  Non-Exempt

 

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

  • Contact details, CV/resume, cover letter
  • Employment history, qualifications, work eligibility
  • Application responses and uploaded documents

Information We generate:

  • Interview notes, assessments, communications
  • Scheduling information

Information From Others:

  • Recruiter/referral information who submit your profile
  • References (with your consent, before final offer)
  • Public professional profiles
  • Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

  • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

  • Assess your application and suitability
  • Manage interviews and recruitment workflow
  • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
  • Comply with employment law obligations

3. Legal Basis

  • Legitimate Interests (recruitment management, security and integrity of the hiring process)
  • Contracting steps (for progressed candidates)
  • Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

  • HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

  • Applicant tracking, recruitment systems and assessment providers
  • Background verification vendors (post offer)
  • Recruitment agencies (where applicable)
  • Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

  • You opt into our talent database for further retention by providing consent (extended retention)
  • You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

  • Access, correct, or delete your data, subject to applicable law and retention requirements
  • Object to or restrict processing
  • Withdraw consent (where applicable)
  • Request data portability
  • Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. 

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

 

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