Marketing and Business Operations Analyst

Keller Postman represents a broad array of clients in class and mass actions, individual arbitrations, and multidistrict litigation matters at the trial and appellate levels in federal and state courts. Serving hundreds of thousands of clients in litigation and arbitration, we have prosecuted high-profile mass tort, antitrust, privacy, product liability, employment, and consumer-rights cases. Our firm also acts as plaintiffs’ counsel in high-stakes public-enforcement actions. Our mission is to achieve exceptional results for our clients, drive innovation in the practice of law, and pursue unparalleled excellence in everything we do.

Purpose: This role blends traditional finance responsibilities with a strong focus on business operations and marketing analysis. The ideal candidate will be analytical, process-oriented, and tech-savvy—comfortable navigating both financial processes and systems as well as operational workflows across departments. In addition to core Finance duties, this role will support cross-functional initiatives by delivering insights, streamlining systems, and producing actionable reporting that enhances marketing effectiveness and business decision-making. The right candidate will enjoy solving complex problems, building out scalable processes, and working in a dynamic, high-growth environment.

This position will be based in our Chicago office and work a hybrid schedule of 3 days per week in office and 2 days per week remote. The compensation for this position is a base salary of $85,000 to $115,000, depending on experience, plus a discretionary bonus and benefits.

Essential Functions:

• Perform general Finance duties for the organization, including journal entries, bank reconciliations, and balance sheet account analysis, coordinating closely with the Finance team and affiliated entities.
• Support financial reporting, budgeting, and variance analysis processes, with an emphasis on developing insights to inform marketing and business operations strategies.
• Manage vendor records, review expense reports, and assist with accounts payable/receivable processes and related inquiries.
• Partner with marketing, IT, and business leadership to identify operational inefficiencies and recommend data-driven improvements.
• Collaborate with IT to manage and prioritize system enhancement requests related to business and marketing workflows; track and document enhancements in Azure DevOps.
• Analyze current operational processes and marketing workflows; develop standardized documentation (e.g., SOPs) using tools like Lucidchart.
• Translate business and marketing needs into functional requirements for systems improvements, data dashboards, or operational tooling.
• Build and maintain dashboards and reports in Salesforce and Sigma to support marketing performance analysis and business operations tracking.
• Conduct user acceptance testing (UAT) for new business systems, marketing tools, or operational enhancements to ensure successful implementation.
• Support cross-functional teams by delivering insights, reports, and process documentation that drive efficiency, alignment, and decision-making.
• Reconcile vendor invoices against contracts, statements of work, and purchase records to ensure accurate and timely payment.
• Partner with vendors to identify and apply appropriate monthly credits, rebates, or billing adjustments; proactively resolve discrepancies or billing errors.

Knowledge, Skills, Abilities: 

• Knowledge of Generally Accepted Finance Principles (GAAP).
• Understanding of accounts payable practices and general ledger structure.
• Strong analytical and problem-solving skills across financial, operational, and marketing data sets.
• Advanced proficiency in Microsoft Excel and experience with data visualization/reporting tools (e.g., Sigma, Salesforce dashboards).
• Experience with documenting business processes and workflows using tools like Lucidchart or similar.
• Familiarity with systems such as Azure DevOps, Salesforce, or marketing analytics platforms.
• Ability to translate business needs into structured technical requirements.
• Strong attention to detail, organizational skills, and time-management ability.
• Able to work independently or collaboratively across departments.
• Excellent communication skills, particularly when interfacing with non-finance stakeholders (e.g., marketing, IT, operations).

Education/Experience: 

• Bachelor’s degree in Accounting or Finance required.
• 3 to 5 years of experience.

Certificates/Licenses Required:

• N/A

Language Ability: 

• Must be able to read, write and speak fluent English. 

Keller Postman is an Equal Opportunity Employer.  For California Applicants, please find our CRPA information here.