
(CS) System Administrator, Level 1 (TS/SCI w/Poly)
Position Summary:
Kenjya-Trusant is looking for a System Administrator to support our customer in the Annapolis Junction area.
Essential Job Functions:
- Provide support for implementation, troubleshooting and maintenance of IT systems.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
- Manage the daily activities of configuration and operation of IT systems.
- Provide assistance to users in accessing and using IT systems.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization and perform system capacity analysis and planning.
Minimum Required Qualifications:
- Due to the nature of this position and the information that employees will be required to access; U.S. Citizenship is required.
- Bachelor's degree in a technical discipline from an accredited college or university is required with five (5) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required OR High School Diploma with ten (10) years of experience as a SA.
- Knowledge of EKMS or KMI Networks.
- Providing system evaluation, audits, user acceptance testing.
- Excellent customer communication skills and customer service. Participating in daily meetings, ability to provide customer or team training.
- Required Security Clearance: TS/SCI w/ Poly.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The Kenjya-Trusant Group offers competitive compensation, a flexible benefits package, and career development opportunities that reflect its commitment to creating a diverse and supportive workplace. Benefits include, not all inclusive – Medical, Vision & Dental Insurance, Paid Time-Off, Company Paid Holidays, 401K, Personal Development & Learning Opportunities.
The proposed salary range for this position is: $120,000-$142,000.
Employment Type: Full-time, Exempt
THE KENJYA-TRUSANT GROUP, LLC is a Service-Disabled Veteran-Owned Small Business that was established in 2015 as a merger between The Kenjya Group, Inc. and Trusant Technologies, LLC. Our mission is to implement, support and protect the nation’s advanced technology systems, business processes and high-technology facilities. Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services.
THE KENJYA-TRUSANT GROUP, LLC is an Equal Opportunity/Affirmative Action Employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law. We strive to create a diverse, inclusive and respectful work culture that values all.
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