Job Application for Destination Expert (Luxury Travel Consultant) at Kensington

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air – their expertise powers our steadfast promise: See the world, differently.

To learn more about Kensington, visit kensingtontours.com

About the Role

We’re looking for an experienced professional with a passion for travel and strong sales acumen. In this full-cycle consultative sales role, you will guide prospective clients from the first discovery call to post-travel follow-up—turning interest into commitment, and bookings into lifelong relationships.

This is not a transactional or call center role. It’s about high-touch engagement, thoughtful storytelling, and a deep understanding of how to personalize every client journey with care and precision.

What You’ll Do:

Lead in-depth discovery conversations to understand each client’s travel goals, style, and preferences

Design bespoke itineraries in collaboration with our in-destination teams

Present proposals with confidence, uses storytelling to build excitement for clarity in Kensington's unique offerings

Guide clients through the booking process and provide seamless communication throughout

Act as a trusted travel advisor before, during, and after client journeys

Follow up post-travel to gather feedback, drive referrals, and foster loyalty

What You’ll Need:

2+ years of consultative sales experience, ideally with luxury or high-ticket clients

Proven ability to close complex sales cycles and exceed revenue targets

Deep passion for travel and strong destination knowledge with a desire to help others explore the world

Polished, articulate communicator with emotional intelligence and active listening skills

Strong organization and high attention to detail to manage multiple journeys simultaneously

A self-motivated and performance-driven approach without resorting to hard selling

Comfortable in a dynamic, fast-paced, collaborative environment

Experience in luxury travel or hospitality is an asset

Why Kensington?

Represent a globally recognized premium brand with exceptional product offerings

Work with warm, qualified leads — no cold calling!

Earn competitive base compensation + uncapped commission and luxury travel perks

Gain access to world-class training and destination certifications

Collaborate with a passionate, supportive, and travel-obsessed team

Grow with a company that values ambition, creativity, and expertise

We thank all candidates for their interest however only those selected for an interview will be contacted.

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This is a full-time position. Current hours of operation are 8:30 am to 8:00 pm EST. Saturday coverage, Late Shifts, and Statutory Holidays are shared on a rotating basis amongst the team. Are you able to commit to the hours required?

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This is a commission sales role with a base salary of $45,000, health and wellness benefits, three weeks of vacation, and additional incentives for top performers. Would this meet your financial needs?

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How many years of sales experience do you have?

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Do you have experience selling travel products and services?

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Please select the statement below that best describes your travel industry experience (select all applicable options): *

Leisure Travel Agent

Corporate Travel Agent

Cruise Specialist

Wholesale Tours Consultant / DMC

General Travel & Tourism (e.g. airline, hotel, car rental etc)

I am new to the travel industry

Passion for travel is a common thread at Kensington Tours, please list the countries you have travelled to:

Based on your travel experiences, which countries are you most confident in selling?

Have you worked for the Navigatr Group of companies: Navigatr, Kensington Tours, Travel Edge, TripArc, Ensemble?

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For internal applicants only

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Destination Expert (Luxury Travel Consultant)

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