Job Application for Destination Expert (Luxury Travel Consultant) at Kensington

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Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air – their expertise powers our steadfast promise: See the world, differently.

To learn more about Kensington, visit kensingtontours.com

Job Description

As a Destination Expert, you get to plan, sell, and coordinate luxury private-guided tours for our customers.

From the initial conversation to sending confirmations, you will provide expert advice and work closely with customers and service providers to create the ultimate travel itinerary for each of your clients. This is not selling pre-packaged tours, but rather a truly consultative endeavor where you get to craft your approach creatively whilst handling negotiations, objections, and identifying additional business opportunities.

Note: Currently, employees who have completed their initial training and are within a commutable distance of our downtown Toronto head office, will work a hybrid model spending 1-day per week onsite, typically on Wednesdays.

This Role is For You if:

You are a passionate traveler who has experience living, working, or extensive traveling in different parts of the world.
You are a high performer with experience meeting/exceeding monthly sales goals.
You are a storyteller who loves sharing travel stories that build excitement.
You are a people person, from building relationships with clients to working collaboratively with a team
You understand that luxury requires an elevated client experience
You are well-versed in consultative sales or are hungry to learn
You are confident in resolving problems independently
You excel in exceeding client’s expectations
You are detail-oriented with exceptional organizational skills
You enjoy executing operational and administrative tasks to create the “perfect trip”

What's In It for You:

A competitive compensation package with a base salary and uncapped earning potential. The total on-target earnings for a Destination Expert ranges between $70-80K, with our top performers earning $100K+.
A robust and extensive training program to ensure your success, including a 5-week induction period plus 3 months of Kensington Tours Academy support.
Comprehensive benefits package (incl. medical, dental, and paramedical).
RRSP Employer Matching Program.
Three weeks of vacation.
FAM trips – travel opportunities that help you get better at your job.
Annual stipends for gym memberships, equipment, & health services.
Monthly and annual team recognition awards.
Team social events and outings.
Industry-leading proprietary reservation technology.
A collaborative work culture that encourages sharing of ideas and fosters teamwork.
Referral bonuses when your referrals join our organization.
Internal career growth opportunities in a network of brands and businesses.

We thank all candidates for their interest however only those selected for an interview will be contacted.

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Have you been convicted, pleaded guilty or no contest to a crime, or are there any criminal charges pending against you?

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Are you legally eligible to work in Canada or the USA without sponsorship?

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Select Yes if you are a citizen/permanent resident of Canada or the USA or you are on a valid work permit in Canada or the USA
Select No if you are on a study permit that only permits you to work at your place of study

Are you referred by an existing employee of the company?

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If Yes, who referred you to this position?

This is a full-time position. Current hours of operation are 8:30 am to 8:00 pm EST. Saturday coverage, Late Shifts, and Statutory Holidays are shared on a rotating basis amongst the team. Are you able to commit to the hours required?

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This is a commission sales role with a base salary of $45,000, health and wellness benefits, three weeks of vacation, and additional incentives for top performers. Would this meet your financial needs?

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How many years of sales experience do you have?

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Do you have experience selling travel products and services?

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Please select the statement below that best describes your travel industry experience (select all applicable options): *

Leisure Travel Agent

Corporate Travel Agent

Cruise Specialist

Wholesale Tours Consultant / DMC

General Travel & Tourism (e.g. airline, hotel, car rental etc)

I am new to the travel industry

Passion for travel is a common thread at Kensington Tours, please list the countries you have travelled to:

Based on your personal experiences, what countries would you consider yourself an expert in?

Have you worked for the Navigatr Group of companies: Navigatr, Kensington Tours, Travel Edge, TripArc, Ensemble?

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For internal applicants only, have you spoken to your current manager about your application to this role?

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For internal applicants only

Please indicate the name of your manager:

Destination Expert (Luxury Travel Consultant)

Job Description

This Role is For You if:

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