Destination Expert (includes 3-months paid training)

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air – their expertise powers our steadfast promise: See the world, differently.

To learn more about Kensington, visit kensingtontours.com 

Are you a natural storyteller with a passion for travel? Do you enjoy providing excellent customer service, creating unforgettable travel experiences and working in sales? If so, come and kickstart your career with Kensington!

We are currently looking for new graduates with exceptional talent to join our training cohort starting on June 23, 2025. If you are interested in building a rewarding career in luxury travel sales, we'd love to hear from you. 

Job Description

As a Destination Expert, you will start off in Kensington's training program where we teach you about consultative sales, the world of luxury travel and designing tailor-made tours. This three-month coaching and development program will teach you how to work closely with high-net worth clients as a trusted advisor, offering expert advice and curating bespoke travel itineraries around each traveler's unique preferences.

Why Consider a Career in Travel?

💰 Competitive compensation with an industry-leading commission program with uncapped earning potential.

🎓 Best-in-industry training program including 4 weeks of initial training + two months of dedicated mentorship

🏝️ FAM trips – by reaching sales target, you will get the opportunity to travel and experience the Kensington Products

🏥 Comprehensive benefits, including medical, dental and paramedical coverage

💡 Career opportunities in a growing business which has a network of brands and businesses

🏋️ Wellness perks, including stipends for gym memberships, equipment, and health services

🏆 Recognition programs to celebrate your hard work and achievements

🎉 Team events & social outings to connect with like-minded travel enthusiasts

What You'll Do:

• Engage with clients to understand their travel aspirations and carefully craft personalized luxury itineraries
• Act as a trusted advisor offering recommendations based on firsthand experiences/tried-and-tested products/experiences
• Manage your sales target by meeting and exceeding your KPIs
• Work collaboratively with our partners to ensure every guest's trip is executed seamlessly
• Address client concerns, handle negotiations and identify opportunities to enhance a guest's trip
• Provide every client with white-glove service to ensure every trip exceeds expectations

This Role is Perfect for You If

✔️ You are a travel enthusiast with firsthand experience living or traveling outside of North America

✔️ You are eager to learn, grow and develop into a high-performing sales and service professional

✔️ You bring a customer-focused mentality in trying to exceed client expectations

✔️ You are a strong and clear communicator and are comfortable interacting with high-end clientele

✔️ You have a keen eye for detail and enjoy bringing people's vision to life with accuracy

✔️ You are a problem solver who thrives under pressure and finds solutions proactively

✔️ You have a strong work ethic and a track record of academic excellence

✔️ You have an interest in luxury, and understand the value of premium products and services

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.