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Regional Manager (Head Of Operations)

Dayton, OH

About Us:

We are a growing, vertically integrated multifamily investment and management company with a scattered-site portfolio of 358 units across the Dayton area. Since 2021, we’ve doubled in size and are on track to reach 500–750 units within the next 3–5 years.

Our mission: Deliver a best-in-class living experience to middle-income residents through efficient operations, innovative technology, and exceptional service. Our values: Respect, Action, Integrity, Service, Excellence.

 

The Opportunity:

We are seeking a highly disciplined, self-directed, and hardworking Regional Property Manager to take full ownership of the day-to-day operations of our growing multifamily portfolio, while building the systems and team structure needed for future scale. This is a pivotal role for a strategic, results-driven leader who thrives in a fast-paced environment, is passionate about optimizing performance, and is eager to be hands-on with leasing, maintenance, turns, and vendor management in the short term. You will have the authority and accountability to ensure operational excellence, meet performance targets, and deliver outstanding resident experiences — freeing ownership from daily involvement. As the company expands, this role may evolve into a senior leadership position shaping the future of our operations and driving our mission to provide best-in-class living.

What You'll Do:

  • Strategic Leadership: Develop and execute comprehensive strategies to maximize portfolio occupancy, revenue, and profitability across multiple properties, always with an eye towards delivering a best-in-class living experience.
  • Operational Excellence: Oversee all aspects of property operations, including leasing, maintenance, turns, and tenant relations, ensuring seamless and efficient workflows that align with our value proposition.
  • Team Management & Development: Lead, mentor, and empower a high-performing team fostering a culture that embodies our core values.
  • Financial Stewardship: Manage budgets, analyze financial reports, identify cost-saving opportunities, and implement data-driven decisions to enhance NOI and financial performance across the portfolio, ensuring sustainable value for our residents.
  • Compliance & Risk Management: Ensure strict adherence to all local, state, and federal regulations, as well as company policies, across all managed properties.
  • Performance Optimization: Continuously monitor key performance indicators (KPIs) and implement improvements to drive efficiency, tenant satisfaction, and the overall quality of the living experience we provide.

What You'll Bring:

  • Education: A bachelor's degree in a relevant field is strongly preferred.
  • Experience: Significant and progressive leadership experience (5+ years) managing multiple units or a substantial portfolio in property management, retail, hospitality, or a related service-oriented industry.
  • Mission Alignment: A genuine passion for and understanding of how to deliver high-quality, best-in-class living experiences within a middle-income market segment.
  • Attributes: Demonstrated qualities of being hardworking, disciplined, and self-directed, with a proven ability to manage complex responsibilities autonomously.
  • Financial Acumen: Strong understanding of budget creation, forecasting, and P&L management at a multi-unit/portfolio level, with a focus on value delivery.
  • Leadership & Team Development: Exceptional leadership skills with a track record of building, motivating, and developing high-performing teams.
  • Customer Service Excellence: Proven ability to drive high levels of customer/client/tenant satisfaction, understanding the unique needs of a middle-income demographic.
  • Tech Proficiency: Experience with relevant management software and a tech-forward mindset (experience with property management software like AppFolio is a strong plus).
  • Communication & Negotiation: Excellent communication, negotiation, and problem-solving abilities.
  • Adaptability & Resilience: A proactive, results-oriented approach with a strong commitment to operational excellence in a dynamic environment.

Why You'll Love Working With Us:

  • Meaningful Mission: Be part of a company dedicated to providing high-quality living experiences to a vital demographic.
  • High Impact: Play a direct role in shaping the growth and success of a rapidly expanding portfolio.
  • Autonomy & Trust: We empower our leaders with the autonomy to innovate and make critical decisions.
  • Modern Work Environment: Leverage cutting-edge technology and a supportive virtual team structure.
  • Significant Growth Opportunities: Join a company with a clear plan to expand to 500-750 units in the next 3-5 years, offering immense potential for your career development.
  • Competitive Compensation: Attractive salary, performance-based bonuses, and comprehensive benefits.

Job Type: Full-time

Pay: Competitive Salary

Benefits:

  • 401(k) with matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Relocation assistance
  • Vision insurance

 

 

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