Client Solutions Associate Director, Retail

Toronto
Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM channels.
 
Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.
  • We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face. 
  • We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company. 
  • We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it. 

THE ROLE

As a Client Solutions Associate Director you’ll serve as a primary client point of contact for a growing retail account, oversee campaign execution and project management, and lead many aspects of program management and innovation, specifically within our Retail Media and Amazon Advertising business. Additionally, you will manage a a small team of digital media experts and be accountable for the success of one or more client relationships. 

But this isn’t your typical “account” job. In addition to managing relationships, you’ll be overseeing development of sophisticated media plans, leveraging industry relationships to buy media, ensuring flawless execution of digital campaigns and driving sophisticated analysis to measure and drive results.  Your team members will be strong account leaders, media strategists and technical experts.

This position demands strong quant and communication skills, a sense of personal accountability, a passion for delivering client impact, and a desire to be part of a tightly-knit team that’s out to change the industry. 

What You Will Do:

  • Be accountable for the successful delivery of marketing/media services for assigned client(s), interfacing regularly with key client contacts
  • Partner with clients to understand their business goals, marketing objectives, and competitive constraints, and build digital strategies to address these areas
  • Directly lead a team of 5-10 Managers and Analysts, and provide strategic guidance across Kepler’s functional teams
  • Be a strategic expert on digital media planning, tactics and measurement -- leading the team (internal and client) through media planning, tactic selection, partner negotiation, campaign design, ad ops and measurement

Desired Skills and Experience:

  • 5-8+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management
  • 3+ years experience in Amazon Sponsored ads and DSP, and/or similar retail media network experience is required
  • Experience leading cross-functional teams, both directly and indirectly
  • Experience with marketing campaign design, campaign management, and analysis
  • Ability to apply innovative thinking to solve complex client marketing challenges
  • Ability to “do what it takes” and manage a complex workload that spans program execution, analysis, and client communications
  • Strong analytical skills, and comfort with MS Excel, data analysis and internet technologies
  • Excellent listening and communication skills with strong ability to create and build relationships
  • Ability to self-manage, juggle multiple priorities and pay strong attention to details
  • Ability to contribute to a fast-paced, entrepreneurial, collaborative team environment

Transparency is fundamental to Kepler’s culture. Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler’s growth and success. We aim to offer competitive direct compensation and a rich indirect compensation program that demonstrates the value we place on our employees and their wellbeing.

Total Compensation:

  • Base Salary: $105,000 - $125,000
  • Target Annualized Discretionary Bonus: 5% ($5,250 - $6,250)
  • Target Total Cash: $110,250 - $131,250

Benefits:

  • Healthcare/Dental/Vision
  • Unlimited PTO
  • Group RRSP Contributions
  • $75/mo Wellness Stipend
  • $100/mo Mobile Phone Stipend
  • $50/mo Internet Stipend
  • $500/yr Annual Learning Stipend
  • $2,000/yr Annual Tuition Stipend
  • One-time $200 New Hire Home Office Equipment Stipend
  • Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave
  • Annual Work From Anywhere 4 weeks per year

Kepler is a people first organization. If this role piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others. 

Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the Keplergrp.com website or working with a recruiter employed by Kepler with a @keplergrp.com email address. Learn how to stay safe by clicking here

 

 

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