Client Solutions Associate Director

The Client Solutions Director will manage a team of 5-10 digital media experts and be accountable for the success of multiple client relationships.  As a client leader, you’ll be responsible for deeply understanding clients’ business issues and goals and be the advisor to client leadership.

But this isn’t your typical “account” job – in addition to managing relationships, you’ll be overseeing development of sophisticated media plans, leveraging industry relationships to buy media, ensuring flawless execution of digital campaigns and driving sophisticated analysis to measure and drive results.  Your team members will be both strong account leaders and technical experts who lead all aspects of ad operations – from pixel strategy to campaign QA.

This position demands strong quant and communication skills, a sense of personal accountability, a passion for delivering client impact, and a desire to be part of a tightly-knit team that’s out to change the industry. 

Key Responsibilities:

• Act as a key day-to-day contact for assigned clients and vendors; track, escalate and solve client issues
• Be a strategic expert on digital media planning, tactics and measurement -- leading the team (internal and client) through media planning, tactic selection, partner negotiation, campaign design, ad ops and measurement
• Be accountable for the successful delivery of marketing/media services for assigned client(s), interfacing regularly with key client contacts
• Partner with clients to understand their business goals, marketing objectives, and competitive constraints, and build digital strategies to address these areas
• Directly lead a team of Managers and Analysts, and provide strategic guidance across Kepler’s functional teams
• Work closely with other Kepler team members to design and execute sophisticated programs that deliver breakthrough client results

Desired Skills and Experience:

• 5-8+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management
• Experience leading cross-functional teams, both directly and indirectly, with proven ability to develop junior staff
• Ability to apply innovative thinking to solve complex client marketing challenges
• Strong ability to create, build and leverage relationships and effectively interface with executive-level client leadership
• Strong analytical skills - comfortable using Excel for data analysis with understanding of advanced analytic approaches
• Excellent listening, presentation, and written and verbal communication skills
• Effective time management skills; ability to prioritize, delegate and meet deadlines
• Ability to contribute as a leader in a fast-paced, entrepreneurial, team-based environment
• Bachelor’s degree with relevant major preferred