Sales Operations Analyst

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The Sales Operations Analyst plays a critical role in supporting the day-to-day operations of the Kestra sales organization. This individual works closely with the Sales Operations Manager to provide analytical support for territory planning and collaborates regularly with sales leadership to ensure alignment on strategic initiatives. The Analyst helps Kestra’s commercial leaders make data-driven decisions by surfacing actionable insights through reports and dynamic visualizations. This role also partners with the Chief Commercial Officer and other key stakeholders to build and forecast commercial business opportunities.

ESSENTIAL DUTIES

• Support daily operational needs of the sales organization, including data management, reporting, and process optimization
• Collaborate regularly with sales leadership to review performance metrics, identify trends, and recommend strategic actions
• Assist the Sales Operations Manager with territory planning analysis and optimization
• Manage weekly and monthly updates to forecast models that integrate multiple variable inputs
• Configure and maintain Salesforce.com data, including creation and management of custom reports and dashboards
• Monitor and ensure data accuracy across integrated systems and metrics
• Own MTD, QTD, and YTD reporting and visibility of Kestra’s Key Performance Indicators (KPIs) specific to commercial operations
• Assist with project management for selected initiatives across the sales and commercial teams
• Push and pull data from Kestra systems to support reporting and analysis needs
• Develop and maintain reporting tools to support business decision-making
• Contribute to the development and execution of overall sales operations strategy and objectives
• Partner with departmental stakeholders to understand business goals and deliver data-driven insights

COMPETENCIES

• Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations

QUALIFICATIONS

Education/Experience Required:

• Bachelor’s degree (BS or BA), preferably in Business or a related field
• Minimum of 3 years of professional experience in sales, sales operations, or a related analytical role
• Demonstrated ability to deliver valuable and timely reporting to all levels of Sales Leadership
• Experience working with cloud-based systems such as Salesforce.com, including report and dashboard creation
• Strong written and verbal communication skills, with the ability to present complex data clearly
• Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP across datasets, and nested IF formulas
• Proficiency in Microsoft PowerPoint, including the ability to create clear and impactful chart visuals

Preferred:

• Excellent organizational, interpersonal, and communication skills
• Strong project management skills
• Analytical mindset
• High attention to detail and data accuracy

SUPERVISORY RESPONSIBILITIES

• None

WORK ENVIRONMENT

• Indoor open office environment
• Minimal noise volume typical to an office environment
• Extended/overtime hours when needed
• Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug-free workplace and testing is a condition of employment post-offer

PHYSICAL DEMANDS

• Frequent repetitive motions that may include wrists, hands, and/or fingers, such as keyboard and mouse usage
• Frequent stationary position, often standing or sitting for prolonged periods of time
• Frequent computers use
• Frequent phone and other business machine use
• Occasional lifting to 20 pounds

TRAVEL

• Occasional travel, domestic and international, may be required, less than 10%

Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.

Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

Salary: Annualized at $90,000 to $100,000 plus bonus. Depending on experience.Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law.

We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S.

Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.  Kestra maintains a drug free workplace and testing is a condition of employment.

Kestra Medical Technologies, Inc does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.