Office Manager

Job Title: Office Manager
Employment Status: Full-time
Office Hours: 8am - 5pm, fully on-site
Location: Boston, Massachusetts
Compensation: competitive salary + equity
*compensation dependent on related experience level

As our Office Manager, you'll be the operational heartbeat of our dynamic Cambridge office, orchestrating everything from seamless daily operations and executive support to memorable team events and client experiences. This isn't your typical administrative role—you'll have the autonomy to build scalable systems, drive culture-shaping initiatives, and directly contribute to our explosive growth while working alongside a passionate team that's transforming healthcare technology. If you thrive in fast-paced environments where your organizational superpowers can make a real impact, this is your opportunity to help build something extraordinary from the ground up.

As an ideal candidate, you bring 3+ years of experience thriving in demanding, fast-paced environments—whether that's managing operations during peak hours, coordinating logistics at a scaling startup, or orchestrating complex administrative functions in corporate settings. You're the person who anticipates needs before they arise, maintains grace under pressure, and genuinely enjoys creating exceptional experiences for others. Most importantly, you're excited about joining a mission-driven company where your operational excellence directly enables groundbreaking work in healthcare, and you're ready to grow alongside us as we scale our impact.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment Visas (including H-1B), F-1 visas, or Optional Practical Training (OPT) status at this time.

Responsibilities

Facilities & Front Office Operations

• Greet and assist all guests in accordance with company standards; manage check-ins, NDA collection, and guest routing
• Serve as the primary point of contact for office-related inquiries, building management, and external service providers
• Serve as liaison to building management for security, maintenance, and mail services
• Manage workspace reservations for visiting employees and coordinate visitor access with building management and company employees
• Oversee common area and conference room cleanliness, organization, and readiness
• Schedule routine maintenance for office equipment and coordinate repairs as needed
• Manage comprehensive office operations including facilities coordination, vendor relationships, and space optimization as we scale
• Plan and execute company events, team activities, and client visits that strengthen our culture and support business objectives

Office Administration & Supply Management

• Maintain inventory of office, kitchen, and breakroom supplies; place orders and manage deliveries within budget
• Track and replenish high-cost consumables with regular and ad hoc inventory checks
• Coordinate daily lunch orders and maintain food and beverage inventory on a weekly/monthly basis as needed
• Order business cards, laptops, and office equipment as needed
• Sort and distribute incoming mail; coordinate outgoing shipments; retrieve mail from local PO Box
• Monitor and distribute voicemails from the company phone system
• Support budget management and expense tracking for office operations and company events
• Provide high-level administrative support to executive team including calendar management, travel coordination, and meeting preparation
• Coordinate HR and onboarding processes to ensure smooth integration of new team members in our growing organization
• Perform general administrative support and ad hoc tasks as assigned

Required Skills:

• 3+ years of operations, administrative, or management experience in fast-paced environments (restaurant, hospitality, startup, corporate, or office management)
• Exceptional organizational and multitasking abilities with proven track record of managing competing priorities
• Strong communication and interpersonal skills with experience interacting professionally with diverse stakeholders
• Proficiency in Google Workspace or ability to quickly learn new software systems
• Budget management and vendor coordination experience in any industry or setting
• Problem-solving mindset with ability to anticipate needs and proactively address challenges
• Detail-oriented approach with commitment to maintaining high standards and accuracy

Preferred Skills:

• Previous startup experience with understanding of rapid growth and evolving operational needs
• Event planning and coordination experience for corporate or hospitality settings
• Project management tool proficiency 
• Experience supporting remote/hybrid work environments and coordinating distributed teams
• Background in restaurant management, hospitality, or customer service with proven ability to maintain quality under pressure

Keywords: Fast-paced, growth, Office operations, Facilities coordination, Vendor management, Office Manager, Operations Manager, Administrative Manager, Multitasking, Organizational skills, Problem-solving, Operations experience, Administrative experience, Management experience

What We Offer

• Competitive compensation
• Generous stock options possible
• Work in an exciting field with a positive impact on the world
• Opportunity to learn and grow as part of a global team
• Hybrid work model (mix of work from home and office is possible)
• Generous PTO for full-time

Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances

Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster.

Ketryx is at the forefront of helping teams incorporate AI/ML into medical software and that’s why we need you!