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Resource Manager

Remote

At Kettle, we build digital experiences that are both functional and emotional. We believe the future of digital should feel incredibly personal, and that takes teams who know how to move quickly, collaborate deeply, and deliver exceptional work at a high level of craft.

We’re looking for a Resourcing Manager to help strategically shape how teams come together across the agency, with a particular focus on creative disciplines. This role will partner closely with Creative, Production, Technology, Strategy, and Operations leadership to thoughtfully staff multidisciplinary teams across a large portfolio of digital work, including the agency’s largest and most complex account.

This is a role for someone who loves the operational side of creative organizations. Someone who can balance client needs, team dynamics, business priorities, continuity, bandwidth, and cost, while helping teams stay effective, sustainable, and set up to do great work. The ideal candidate brings strong operational instincts, excellent communication skills, and the ability to navigate fast-moving environments with calm, clarity, and sound judgment. They enjoy solving complex staffing challenges, building trust across teams, and creating structure in environments where priorities shift quickly.

While we are a remote organization, this role is required to work PST hours.

Candidates should have: 

  • 5-8+ years of experience in Resource Management, Creative Operations, Production Operations, or Project Staffing within a creative agency, digital agency, or similar environment
  • Experience supporting multidisciplinary teams across design, copy, motion, technology, strategy, and production
  • Strong understanding of digital web, app, campaign, and production workflows
  • Excellent organizational and communication skills, with experience navigating fast-moving priorities and multiple concurrent workstreams
  • Experience balancing timelines, skillsets, continuity, team dynamics, and workload health when staffing projects
  • Experience partnering with recruiting and finance teams on freelance staffing and hiring needs
  • Experience working within resourcing and project management platforms such as Workfront, Notion, Coda, or similar tools
  • A proactive and solutions-oriented mindset with strong follow-through and attention to detail

We’d like to know that you can: 

  • Partner with department and project leadership to thoughtfully staff multidisciplinary teams across a large portfolio of digital work
  • Maintain visibility into team allocations and proactively identify bandwidth gaps, staffing conflicts, and potential burnout risks
  • Support quarterly planning efforts and help anticipate upcoming staffing and team needs across projects and workstreams
  • Partner with recruiting and leadership teams to identify freelance and hiring support needs
  • Help maintain healthy team utilization while balancing continuity, growth opportunities, and business needs
  • Adapt resourcing plans thoughtfully as priorities, timelines, and project needs evolve
  • Help guide staffing recommendations based on project complexity, timelines, and team composition
  • Build strong cross-functional relationships and operate as a trusted operational partner to teams and leadership
  • Contribute to improving resourcing workflows, planning frameworks, and operational visibility across the agency
  • Navigate fast-paced environments with calm, clarity, and strong operational judgment

The target range of base compensation for this role is $100,000k - $120,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

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